Assistant Delivery Manager

Main area Administration Grade NHS AfC: Band 7 Contract Two permanent and two secondment/fixed term posts available. Hours Full time - 37.5 hours per week Job ref 196-COF10655-T

Employer Guy's and St Thomas' NHS Foundation Trust Employer type NHS Site Education Centre Town London Salary £54,320 - £60,981 inc HCA Salary period Yearly Closing 17/03/:59

Guy's and St Thomas' is among the UK's busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.

Job overview

There are two permanent roles and two secondment/fixed term roles available.

The Assistant Delivery Manager will be instrumental in delivering the Trust's most significant innovation, transformation and improvement programmes. You will support managers within the Trust's Centre for Innovation, Transformation, and Improvement (CITI) by leading components of the Centre's projects and programmes. This is an exciting opportunity to work in and alongside our Clinical Groups and supporting teams across the organisation in delivering its vision for better, faster, fairer healthcare.

The post holder will act as ambassador for CITI across the Trust and externally, collaborating closely with internal and external stakeholders. We are looking for a dynamic individual who is driven to fulfil CITI's ambitions to be an exemplar internationally of a function that stimulates and delivers leading innovation, transformation, and improvement.

The interview process will take the form of an assessment centre for which the candidates will be asked to carry out a number of exercises over a period of 3 hours.

Main duties of the job

1. Direct support to front line services to deliver large scale and complex innovation, improvement and transformation programmes.
2. Attend key meetings and undertake follow up actions/projects as appropriate-monitoring delivery by others, challenging and securing agreement to take on actions, briefing others and reporting back to the leadership team.
3. Take responsibility for tasks on behalf of the delivery leadership team including working with the team to ensure prioritised work is delivered to meet the objectives of the Trust and CITI.
4. Support the delivery team in the design and delivery of key projects aligned to the organisation's 'grand challenges' and coordinate clinical groups colleagues in order to enable activities.
5. Support teams to identify the optimal patient pathways, by working with services to identify and eliminate waste and maximise quality, efficiency and effectiveness.
6. Work collaboratively with service users, clinicians and managers to transform services including where change is introduced with the implementation of digital technology.
7. Support services through 'hands on' delivery on projects in Clinical Groups that help them meet operational and strategic goals.
8. Ensure innovation, improvement and transformation activities are delivered in accordance with the Trust's values.

Person specification Education / Qualifications

• Degree level education or equivalent knowledge or relevant training/experience
• Significant/ extensive management experience or equivalent relevant training/experience
• Evidence of Masters degree

Experience

• Experience working with very senior individuals
• Experience of working in a large organisation
• Experience of working under pressure, with strict deadlines and dealing with a large range of complex issues with conflicting priorities
• Experience of working in an autonomous way, working to define objectives within given parameters
• Experience of providing improvement and programme management advice to a range of professionals and in various environments.
• Experience of building capability with a variety of stakeholders, including development and maintenance of training materials
• Experience of working with and influencing multiple stakeholders and securing their engagement in change
• Evidence of the ability to persuade teams to take on new ways of working and to consistently challenge the status quo
• Experience of developing, monitoring and managing budgets Evidence of successful delivery of financial and quality benefits within agreed timescales
• Experience of working in the NHS
• Experience of a wide range of Trust procedures and practices
• Experience of working across multiple organisations to secure change
• Experience of working in complex clinical environments

Skills / Knowledge / Abilities

• Excellent organisation skills with the ability to deal with competing demands and high workloads
• Excellent communication skills both orally and written
• Ability to develop and maintain effective working relationships with colleagues of all levels of the organisation
• Ability to prioritise and make decisions, following clear procedures and using initiative to develop new working approaches
• Knowledge and understanding of Trust systems, processes and policies including HR, recruitment and finance
• Understanding confidentiality issues when handling client data, alongside the implications of the Data Protection Act
• Ability to discuss sensitive matters e.g. senior HR matters in a discrete and non-judgemental manner
• Ability to work within a team environment and display initiative when necessary
• Advanced analytical and judgement skills including understanding and application of complex statistical and numerical data
• Highly proficient in the use of Microsoft products including Word, Excel, Visio and PowerPoint. Advanced communication skills both written (complex report writing) and spoken, including expert facilitation skills
• Ability to set out conclusions and recommendations clearly and concisely in a range of styles to reflect the needs of the audience. Ability to present effectively to large groups including senior staff and external professional bodies
• Confidently facilitate meetings and workshops, generating enthusiasm, collaboration and support from participants
• Make clear rational decisions, exercising independent judgement in a professional and competent manner
• Ability to identify and manage risks
• Ability to handle patient data and information in a confidential and sensitive fashion
• Able to work with a great degree of flexibility, adaptability and initiative
• Ability to meet deadlines and complete tasks within competing deadlines
• Maintain a professional approach with a strong sense of quality and can lead by example
• Self aware, self motivated, proactive and a team player
• Interact with a variety of organisational levels, adapting style accordingly
• Ability to listen to, question and challenge ideas when appropriate Demonstrate a commitment to professional development of self and others

Guy's and St Thomas' celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitably according to their needs. We are actively committed to ensuring that no one who applies for a job, works or studies at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity, gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.

Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.

As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends.

We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking into account the individual's personal circumstances as well as the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process.