Assistant Store Manager - Duke of York

Assistant Store Manager

Duke of York, Chelsea

Salary: £27,500 - £29,500 plus commission and quarterly bonus

We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica, we are on a mission to change and revolutionise this industry through our three pillars: Education, Personalisation, and Human Touch. Do you dream of being part of this industry-changing movement? If so, we are looking for inspirational top talent to be part of something special.

Do you want to be part of our tribe? Keep reading!

A Dermalogica Assistant Store Manager is at the true heart of where results happen in our business. Based on the shop floor with your Store Manager and team, you are responsible for empowering and educating all our customers to have their best skin possible. You will demonstrate exceptional customer service and combine this with a very personalised and educational approach to all the conversations you will have.

You will lead by example, showcase your expert product knowledge, and have the passion to make a difference. You will drive new business opportunities and encourage your team to think outside the box to help them excel.

The responsibilities of the Assistant Store Manager . Could this be you?

• Drive retail growth month on month through motivating and supporting the team, exceeding all location targets & KPIs.
• Work with the Store Manager to drive services within your store, analysing the business and implementing action plans to elevate services.
• Take charge, motivate the team while the Store Manager is out of the business, ensuring a smooth running of the location.
• Regularly mentor & coach your team members, driving them to succeed.
• Collaborate with the Store Manager to ensure strong onboarding plans are in place for all new starters.
• Analyse your business to identify key areas of opportunity and work with the Store Manager to implement training plans to develop these areas.
• Carry out regular assessments with each team member to ensure treatments are performed to the highest standard.

Do you have the below skills?

• Education equivalent to Level 3 in Beauty Therapy with Facial Electricals (essential).
• Level 4 Beauty Therapy qualification, including Microneedling and Chemical Peels. If you do not hold the Level 4 qualification, Dermalogica will fund this as part of your development.
• At least 2 years supervisory or team leader experience, ideally within a retail environment.
• At least 2 years training experience with a passion for coaching and developing team members.
• An outgoing, creative thinker with the ability to create theatre at the counter to inspire customers.
• A passion for skin health that inspires others.
• The opportunity for growth and progression through our Learning and Development platforms.

What's in it for you?

• Private Health Care with Vitality and Medicash.
• Life insurance with Legal and General, including Virtual GP with Health365, wellbeing and counselling, and Financial Protection.
• A 5% pension contribution from the company and access to a pension advisor.
• Your birthday off work!
• 5 paid sick days per year.
• £70 monthly product allocation.
• Access to new product innovation before they hit the shelves.
• 30% off other Unilever Prestige Brands.
• Access to Unilever Discounts, an online shopping website with discounts on multiple high street brands.
• Treats in the office such as our Free Ice Cream Fridge and regular complimentary skin treatments.

Please note that candidates must have finished their NVQ 3 or 4 Beauty Therapy qualification, or equivalent at the time of application and must be able to provide a certificate at the interview.