Benefits Specialist (EMEA & APAC)

We're Synechron, a global consultancy Laser-focused on accelerating digital initiatives in financial services with over 14,500 members of staff across 19 countries and a unique mix of end-to-end digital, business and technology services, we help clients solve complex challenges with modern and innovative solutions.

Our clients come to us with problems that need genuine thought, intelligence, and knowledge; we're not just putting bodies on seats.

Why Work for Synechron!?

We have stunning 7th floor offices in London's city, close to Liverpool Street and Moorgate train stations. We're a stone's throw from the Bank of England and a number of bars and restaurants, 5-minute walk from St Pauls Cathedral and shopping Centre. The office features a roof terrace with comfortable chairs and tables and you can enjoy our rather popular coffee machine, teas, biscuits, cans of drinks, etc.

The Role:

We are currently seeking a Benefits Specialist with demonstrable experience in managing benefits programs across multiple countries and a strong background in process improvement to join our EMEA & APAC Benefits team. This hire would need to be in the office at least 3 days per week. This person will report to the EMEA & APAC Benefits Manager, based in the UK.

Responsibilities:

• Overseeing and administering the organization's benefits programs in countries across the EMEA & APAC region, including support in renewals, utilisation analysis and vendor management. This can include health insurance, retirement plans, life insurance, disability insurance, and any other employee benefit programs.
• Assisting employees with enrolment in benefits programs, explaining benefit options, and answering any questions employees may have regarding their benefits.
• Ensuring that the company's benefits programs are compliant with local labour laws and regulation.
• Maintaining accurate and up-to-date benefits records for all employees. This includes processing enrolments, terminations, changes, beneficiaries, disability, accident and death claims, etc.
• Designing and distributing materials for benefits orientations, open enrolment, and summary plan descriptions. They are also responsible for ensuring that employees are aware of their benefits and any changes to their programs.
• Addressing and resolving any issues that employees may have with their benefits or with the benefits provider.
• Assisting in the development of company policies regarding employee benefits.
• Regularly reviewing the effectiveness of current benefits programs, suggesting improvements or changes.
• Educating and training the HR team on benefits-related processes and changes.
• Support the EMEA & APAC Benefits Manager in regional and global initiatives as needed.

Required Experience & Qualifications:

• Candidates at this level usually come with at least 3 years' relevant experience.
• Has previous experience working in a global, matrixed organisation.
• Possesses excellent IT skills, including Microsoft Excel, Word and Outlook, and the ability to analyse data to provide accurate and user-friendly management information.
• Take a proactive approach to building and maintaining relationships across a variety of locations and levels within the organisation.
• Has a keen eye to find process gaps and able to come up with recommendations for improvement.
• Strong communication skills. Able to communicate clearly and with empathy at all levels of the organisation.
• Takes a pro-active approach to tasks and enjoys problem solving and building an internal network to resolve issues.
• Able to prioritise and self-manage their workload in a fast-paced environment.
• Demonstrates strong attention to detail both when reviewing their own work and when working with colleagues.

Synechron's Diversity Statement:

Synechron are proud to be an equal opportunity employer. Our Diversity, Equity, and Inclusion (DEI) initiative Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply.

We offer flexible workplace arrangements, mentoring, internal mobility, learning and development programmes to support our global workforce. Empowerment and collaboration are at the core of how we operate.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.