Break Fix Server Engineer

£24.18 per hour, via umbrella
12 months, possible TtP following
Camberley, Onsite

Job Description:

We are seeking a skilled Break Fix Server Engineer to join our team. The successful candidate will be responsible for:

• Working on HP, Dell, and IBM Servers.
• Server provisioning, racking, stacking, and configuring Servers.
• Supporting Trainee Data Centre Engineers as needed.
• Troubleshooting hardware faults and arranging replacements.
• Installing and decommissioning redundant equipment.
• Providing expert hardware support.
• Proactively updating customers and resolving service issues.
• Collaborating with the support team to ensure high-quality technical support and customer service.
• Liaising with onsite support engineers and other sites.
• Managing all incoming calls and emails to the data centre support function.
• Reporting and escalating customer problems to third-party suppliers.
• Responding to customers within agreed SLAs.
• Following escalation processes and monitoring tickets to resolution.

Candidate Requirements:

• Experience in data centres, including break fixing.
• Experience with HP and Dell Servers.
• Physically able to lift Servers on/off racks without assistance.
• Valid driving licence and own car (public transport not suitable for shift times).
• Ability to work shifts, including weekends and evenings.

Shift Details
Working on a shift rota: Early - 07:00-14:30, Late - 14:30-22:00, Weeknight - 22:00-07:00, Weekend day - 07:00-19:00, Weekend night - 19:00-07:00

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.