Breakfast Manager - Harrogate

Full Time

35,000 per annum plus monthly service charge, typically 2,400 annually

48 hours

Grantley Hall is an exclusive, five star luxury hotel nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants and five sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar

Key Responsibilities

• Ensure the smooth running of breakfast and lunch on a day to day basis
• Ensure all Hygiene, Health and Safety legislations are followed within the restaurant
• Work with the breakfast chef to deliver and efficient and friendly service
• Ensure guest expectations are exceeded and seek opportunities to improve the guest experience by requesting feedback and evaluating service levels within the restaurant.
• Oversee the cleaning of the restaurant
• Ensure that staffing levels and wage costs are kept in line with the business
• As Breakfast Manager you will be responsible for directing the food and beverage operations team to ensure both customer and host satisfaction is achieved in a motivated and cohesive environment

Key Skills, Qualities & Experience

• A proven track record of achieving outstanding levels of personal and departmental targets to meet and exceed expectations.
• For this role of Breakfast Manager, you must have current restaurant or breakfast supervisor
experience, this is a busy operation and requires experience of working in a 4 or 5 star hotel.
• Capable of demonstrating outstanding leadership, coaching and management skills.
• The ability to demonstrate personal ownership of tasks and ensure completion to achieve required results
• Hands on approach to work, always being productive and looking to improve
• Detail orientated and drives standards
• Effective communication both written and spoken within and between departments.
• Possess a positive attitude and a desire to learn
• Ability to meet deadlines and work under pressure
• Friendly, courteous and helpful with excellent communication skills
• Motivated to go the extra mile for guests and colleagues
• Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team

Benefits

We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees:

• Tips typically over £200 per month (£2,400 per year)
• Complimentary bespoke uniform and chef whites
• Complimentary meals whilst on duty
• Refer a Friend bonus - Earn up to £1000
• Complimentary employee car parking
• Complimentary state of the art onsite gym - with personal trainer support
• 31 days annual leave (including bank holidays) increasing with service
• Professional development opportunities at all levels
• Reimbursement on work shoes, sight tests and professional memberships
• Modern and spacious discounted live in accommodation for eligible roles
• Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases
• We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
• Employee Assistance Programme helpline and online support, along with wellbeing champions onsite
• Team Member of the Month Awards
• Discount on Grantley Halls Restaurants, Spa products and Gift Shop
• Discounted stays at Grantley Hall, as well as other Relais & Chateaux and Pride of Britain Hotels
• Cycle to work scheme
• Access to Wagestream, allowing you to instantly access your wages
• Simplyhealth - Health cash plan