Business Process Analyst

As our new Business Process Analyst you will also:

• Proactively identify continuous improvement opportunities and achieve agreed metrics.
• Identification of tactical and strategic solutions which support the delivery of Kaizen or larger opportunities
• Lead and facilitate LEAN/process improvement-based workshops to drive ideas and solutions. Conducting 'as-is' and 'to-be' mapping exercises.
• Alignment of member journeys and processes to enable enhancements to both elements, ensuring awareness of the change initiatives in plan/on the product backlogs
• Drive a member first mindset when working with the business, driving improvements for both the member and MPS business
• Demonstrate strong leadership and role modelling behaviours. Take accountability for own training, competence, performance and engagement of self and others

The Ideal Candidate

We are looking for:

• Ability to process re-engineer and process mapping experience
• Demonstrable experience of developing and applying Lean and process improvement tools and techniques
• Able to understand complex information / concepts quickly and disseminate in an understandable way
• Accredited to a minimum Lean Six Sigma Green Belt
• Core CI skills and experience (Lean, Six Sigma, Kaizen)
• A proven track record of delivering significant, sustained business performance improvements
• Excellent understanding of continuous improvement concepts including Six Sigma, Lean, value stream mapping

Please view the role profile for the full list of essential and desirable criteria.

Package Description

Alongside a competitive salary as stated above, you will also receive:

• Up to 15% discretionary annual bonus
• Annual performance-related pay review
• 11% pension contribution (3% from you, 8% from us - optional additional matched 3% contributions, e.g. 6% from you, 11% from us)
• 25 days annual leave plus flexible bank holidays (option to buy/sell additional 5 days)
• Private Medical Cover
• Career development and progression opportunities
• A truly flexible hybrid-working arrangement (take a look at below to find out more about how we work)
• A culture that promotes inclusivity, wellbeing and rewards hard work
• Car Salary Sacrifice scheme
• 6x salary death in service
• A personal GP service enabling you to get a video consultation with a NHS-registered private GP
• Employee Assistance Programme
• A range of shopping discounts from major high-street retailers

About the Company

Who We Are

Medical Protection Society (MPS) is the world's leading protection organisation for Doctors, Dentists and healthcare professionals. We protect and support the professional interests of almost 300,000 Members around the world.

We are a not-for-profit organisation, meaning our Members' premiums are kept safe should our Members require support for complaints or claims arising from professional practice, or invested into bettering the organisation, our colleagues and our products.

Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit Members and the wider healthcare professions.

To do this, we need exceptional colleagues who are trusted and supported to deliver their best work, so we can continue to provide the most trusted, valued and expert protection to members when they need us the most.

Next Steps

If you are interested in finding out more, looking for a new role and want to join an organisation that truly values its employees, take a look at the role profile to find out more about the role to apply.

Our Talent Acquisition team are always on hand should you have any questions, are having any technical issues or wish to understand how MPS can support you with your application and interview. You can contact our friendly Talent Acquisition team by emailing