Chinese speaking Business Process Analyst - IT Business Analyst

Chinese speaking Business Process Analyst - IT Business Analyst

The role will be hybrid between being onsite and working from home.

Key Responsibilities:

• Analyse and document business processes, identifying inefficiencies, gaps, and risks in operations.
• Create process maps and flowcharts to visualize business processes and propose recommendations for improvements.
• Implement continuous improvement methodologies to enhance process efficiency and effectiveness.
• Gather and analyse business requirements, developing tailored specifications.
• Communicate with stakeholders to ensure the accuracy and feasibility of requirements.
• Participate in and manage business-driven IT development projects, ensuring timely and budget-compliant delivery.
• Write business/functional requirement specifications and collaborate with technical teams to ensure effective implementation.

Skills and Qualifications:

• Fluent Chinese speaker
• 2-5 years of relevant experience in business analysis, workflow analysis.
• Experience in running business process improvement/redesign and IT project management.
• Work experience in the insurance industry and familiarity with operational processes is preferred.
• Process management certifications (eg, ISO 9001, Six Sigma, BPM, ITIL, or equivalent) are a plus.

Benefits include bonus, generous holiday allowance, paid study leave, private medical cover, dental cover and competitive pension.