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Client Services Manager

Posted 8 days 4 hours ago by HAYS

£45,000 - £50,000 Annual
Permanent
Not Specified
Administration Jobs
London, United Kingdom
Job Description
Client Services Manager, London, Pharmaceutical Company, £45,000 - £50,000, Immediate Start!

Our client, a leading Pharmaceutical business based in Central London, are looking to recruit a personable, experienced Client Services Manager to join their growing office. Working on a hybrid basis (one day a week from home / 4 days in the office), this is an incredible opportunity for the right candidate!

Our client have been established for 20 years and are a huge name in their field. We have placed candidates here before and, due to growth, they are actively seeking a new candidate to join their high-performing Customer Services team in a leadership capacity. In a nutshell, your responsibilities will include:

- Overseeing a team of 5 FTE
- Inspiring amazing performance through great leadership
- Full accountability for all appraisals, etc
- Coaching/training/developing staff
- Dealing with escalations/complaints
- Offering an exceptional service to all customers
- Completing a wide range of administrative tasks

In order to be considered for this position, it is ESSENTIAL that you have the following:

- Experience of leading a busy team in a CS environment
- Articulate telephone manner
- Full proficiency in Microsoft Office
- Genuine desire to deliver an incredible customer service
- Fun, sociable personality

Our client are looking to move incredibly quickly on this, so any interested candidate(s) are urged to apply at their earliest convenience! #

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