Clinic Manager

An opportunity to join a leading luxury beauty brand as a Clinic Manager, based in London. You will be required to do a 5-week paid training in Paris.

The Role As Clinic Manager, you'll be the driving force behind the clinic's success, leading a team of beauty experts to deliver an unrivalled luxury experience. Your role will be a perfect mix of leadership, customer engagement, and business strategy.General

• Oversee the daily management of the clinic, ensuring a seamless, luxury experience for clients.
• Build a strong, dynamic team with a focus on excellence and service.
• Communicate goals, sales incentives, and performance expectations.
• Ensure the clinic is always immaculate, organised, and well-stocked.
• Plan and execute exclusive events to drive awareness and attract new clients.
• Develop partnerships with high-end businesses, hotels, and gyms to expand the client base.

Sales

• Lead and coach your team to exceed sales targets and key performance indicators (KPIs).
• Drive product sales through personalised consultations and luxury service.
• Increase average transaction value (ATV) and items per transaction (IPT) through expert product recommendations.
• Ensure treatment rooms are fully booked and oversee appointment scheduling.

Management

• Recruit, train, and develop a high-performing team of beauty professionals.
• Monitor stock levels, ensuring efficient ordering and replenishment.
• Manage operational and administrative tasks, including staff rotas and reporting.
• Work closely with senior leadership to align business strategies with company goals.

Service

• Deliver and uphold exceptional customer service standards, ensuring every client receives a personalised luxury experience.
• Conduct skincare consultations, beauty treatments, and product demonstrations.
• Build long-term relationships with clients to increase retention and brand loyalty.
• Capture client details in the database to enhance customer engagement and ensure GDPR compliance.

How You'll Dazzle Us We're looking for someone with the confidence, experience, and drive to make an impact. To shine in this role, you'll need to:

• Have a strong background in premium beauty management in a managerial role - You know the industry inside and out.
• Be results-driven - You thrive on hitting targets and finding ways to grow the business.
• Be an exceptional leader - You can inspire and develop a team to reach their full potential.
• Have a passion for luxury service - You understand the importance of creating a VIP client experience.
• Be well-presented and professional - You embody the elegance and sophistication of a high-end beauty brand.

What's Next Apply via the form below!