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Credit Controller

Posted 5 days 5 hours ago by Deepstreamtech

Permanent

Not Specified

Other

London, United Kingdom

Job Description

Requirements

1+ years of experience in Credit Control or Debt Recovery, with a strong track record of success
Confident handling challenging conversations and negotiating debt settlements
Highly organised and capable of managing court cases, mediation, and evidence packs
Experience in legal debt recovery processes, including Money Claim Online and mediation services
Understanding of contracts and financial agreements
Must have a car to attend court hearings
Excellent communication skills, both written and verbal, with a professional and articulate approach
Tech-savvy and proficient in Stripe, email management, and financial tools
Able to work independently and manage time effectively in a fast-paced startup environment

What the job involves

Full ownership of the Credit Control process, ensuring all overdue accounts are handled effectively. Maintain a legal filing system to keep track of active court cases.
Manage a ledger of overdue accounts, proactively calling first to engage with debtors.
Monitor and manage Stripe payments, overseeing all transactions per month.
Understand and work within contract agreements, ensuring compliance in all debt recovery processes.
Negotiate and secure debt settlements, offering structured repayment plans when necessary.
Issue Early Termination Invoices (ETIs) and manage escalations when payments are not settled.
Oversee debt recovery through Money Claim Online, handling mediation appointments and court cases (training provided).
Organise and attend court appearances as required, working closely with legal representatives.
Build and maintain detailed evidence packs to support legal claims and recovery processes.
Send Letters Before Action (LBA) and coordinate with third-party debt collection agencies (e.g., DCBL).
Liaise with bailiffs and legal teams for effective debt enforcement.
Ensure a structured communication process between Finance, Customer Success, and external agencies.