CRM Automation Manager

CRM Automation Manager

An exciting, fast-paced CRM role with an impactful organisation!

Salary: £40,000 - £50,000 per annum Location: Greater London, Central London Job Type: Permanent

THE COMPANY
Join a globally recognised think tank at the forefront of driving positive change in education, employment, environment, and sustainability. This dynamic organisation is renowned for its cutting-edge research, innovative ideas, and a global network of problem solvers. Through rigorous analysis and actionable insights, they deliver impactful solutions that shape the future of society.

THE ROLE
We are seeking a skilled CRM & Email Marketing Specialist with expertise in Salesforce Marketing Cloud to lead and enhance CRM initiatives. In this pivotal role, you will:

• Develop, automate, and optimise high-performing CRM and email marketing campaigns across customer journeys.
• Design and build responsive email templates for onboarding, engagement, retention, and reactivation campaigns using HTML, dynamic content scripting (AMPscript, Liquid), and Salesforce tools.
• Leverage data and insights to continuously analyse, test, and refine campaigns for maximum engagement and conversion.
• Collaborate with cross-functional teams to ensure consistent messaging and user experience.

REQUIREMENTS
To excel in this role, you will bring:

• Advanced knowledge of Salesforce Marketing Cloud and marketing automation best practices.
• Strong email copywriting skills to craft compelling, action-driven content.
• Proficiency in data analysis and reporting; experience with Google Analytics is essential.
• The ability to work in a hybrid setup, commuting to a London office 3 days per week.

If this sounds like the role for you please APPLY NOW!

Please only apply for this role if you are eligible to work in the UK.