Customer Care Coordinator

Customer Care Coordinator Temp (6 months plus) Immediate Start Northampton Based

Location: Northampton
Contract Type: Temporary
Duration: 6 months plus
Hours: Monday-Friday, 9am-5pm (flexible)

Your new company
Hays is seeking a talented Customer Care Coordinator to join a renowned house developer in Northampton. This is a fantastic opportunity to gain valuable experience, make a real difference, and work in a supportive team.
Your new role

Frontline Support: Answering phone calls and emails from customers.

Problem-Solving: Resolving customer enquiries related to property purchases and resident issues.

Customer Satisfaction: Providing exceptional customer service to ensure a positive experience.

Administrative Support: Assisting with various administrative tasks.

What you'll need to succeed

Previous Experience: Experience in a similar role within the housing or new build industry.

Excellent Communication: Strong verbal and written communication skills.

Problem-Solving Skills: Ability to think critically and find solutions.

People's Skills: A friendly and approachable demeanour.

Valid Driving Licence: Essential for potential site visits.

What you'll get in return

Flexible Work: Enjoy a hybrid work arrangement with 2 days of remote work per week.

Competitive Package: Attractive salary and benefits.

Career Growth: Opportunities to develop your skills and advance your career.

Supportive Team: Work alongside friendly and dedicated colleagues.

Make a Difference: Directly impact customer satisfaction and contribute to the company's success.

What you need to do now
Ready to take the next step? Click 'apply now' to submit your CV or call us for a confidential career discussion.
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