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Customer Retentions
Posted 7 days 16 hours ago by Hays
£23,400 Annual
Permanent
Not Specified
Other
Manchester, City, United Kingdom, M1 1
Job Description
Webchat service and sales-Permanent-Shift patterns-Hybrid working
Hybrid working after training
Manchester city centre offices
Competitive benefits package
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Your new company
Travel company based in Manchester city centre, recruiting with asap starts. You will need to be flexible to work shifts with 1 in 3 weekends. Shifts are 8am to 4pm or 2pm to 10pm. Hybrid working after training.
Your new role You will be handling customer queries via live chat.Assisting existing customers looking to change their bookings
Building relationships with customers to understand their needs
Retaining customers by finding alternative options
Upselling additional packages
What you'll need to succeed
- Excellent written communication
- Customer focus
- Sales experience
- Target driven
- Excellent negotiation skills
Hybrid working after training
Manchester city centre offices
Competitive benefits package
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
