Customer Service - Freight Forwarder - LGW

Customer Service - Freight Forwarder (office based Mon-Fri) LGW

Experience

You will have previous freight forwarding experience working within the importing (80%) and exporting (20%)

Knowledge of some UK Customs beneficial. HAWB's. Home Use / T1's / NCTS, understand incoterms and associated freight rate calculations, profiles and rates.

Duties

• Complete the custom procedures with total accuracy ensuring that deadlines are met both internally and those defined by customs.

• Ensure documentation is Up-To-Date

• Liaise with the UK importer/Shipper all the way through to the delivery.

• Sharing knowledge within the team and continually improving processes.

• Liaise with overseas partners to arrange collections and deliveries.

• Accurately complete all types of customs paperwork Import & Export, shipping documents within the agreed deadlines.

• Responsible for financials for each job including costings and invoices and manage daily, liaising with internal departments

• Adhere to Aviation Security and the company's security procedures.

• Cross training to support other team members.

• Work with the team to continually improve processes and business performance.