Customer Service Administrator

Customer Service Administrator, Hook Hampshire, Permanent, Full time, Mon to Fri, Fully Office based, £27K

Your new company
You will be joining an organisation who lead their market sector and are an outstanding employer.
Your new role
You will be joining a professional, well-established, and friendly team who work to common goals and objectives. Your duties will be varied, and no two days will be the same. Duties will include; managing customer orders, supporting with order amendments and returns, supporting with pricing and delivery details, liaising with third party couriers and suppliers. The successful candidate will work in close partnership with multi-level internal stakeholders to ensure customers are receiving a first-class customer service journey.
What you'll need to succeed
An organised approach with excellent time management skills, to have worked in a similar customer service role previously, preferably for a manufacturing / engineering organisation, a high level of experience using CRM system and being able to learn new systems efficiently. Excellent communication skills, with the ability to use own initiative, but also know when to escalate issues with the senior management team. A very good level of English spelling and grammar. Worked towards tight deadlines, accuracy and attention to detail
What you'll get in return
Customer Service Administrator, Permanent, Full time, Mon to Fri, Fully Office Based, £27K Plus excellent benefits. Parking
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
#