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Customer Service Advisor X5

Posted 1 hour 44 minutes ago by Adecco

£25,000 - £28,000 Annual
Any
Not Specified
Customer Service Jobs
Lancashire, Manchester, United Kingdom, M21 0
Job Description

Customer Service Advisor X5

£28,000

3-month FTC

Manchester - onsite

A leading IT Consultancy is looking to recruit several customer service specialists to support a key end client based in Manchester city centre.

You will

  • Handle in-bound and out-bound calls, responding to customer complaints
  • Escalating problems to the technical team or Supervisor
  • Updating customer information in the company database
  • Providing information about new and existing products and services
  • Tracking and processing new orders and refunds
  • Making sales and processing payments, when necessary
  • Performing administrative tasks as assigned by the Supervisor

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