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Customer Service Representative - UncappedCommission

Posted 4 hours 10 minutes ago by EE

Permanent
Full Time
Customer Service Jobs
Lancashire, Lancaster, United Kingdom, LA1 1
Job Description

Where: EELancaster ContactCentre

Salary: £23,504 (£12.05p/h) rising to £24,064 (£12.34p/h) at 8 months in role,plus uncappedcommission!

StartDate: 13th January2025

Full Time:37.5 hours perweek

Ifyou're a confident talker who enjoys asking questions and gettingto know people, then this could be the role for you. Maybe you havea wealth of life experience and building relationships, or maybenegotiating mealtime meltdowns with your family is a dailyoccurrence. If so, you have transferrable skills to succeed in asales advisor role with EE. We'll give you training on the rest soyou're ready to talk confidently about all our products andservices.

We don'tdo 'hard sales'. The role involves talking to customers over thephone about how we can enhance their digital lives and discuss theright products for them. Why not use your skills and join our SalesTeam inLancaster?

Weunderstand that life never stands still, and like most roles withinEE, this opportunity is designed with flexibility in mind. We'rehere to support you in being successful, meaning we'll doeverything we can to make sure you don't miss that appointment, orcan look after your family in an emergency. Just a few ways we'redoing this include giving you the opportunity to schedule your ownbreaks and banking time, and the option of occasional homeworking.

What's in it foryou?

  • A great starting salaryof £23,504 rising to £24,064 after 8 months of being here, plusincentives andbonuses.
  • Online GP - Giving youaccess to a GP via telephone or video 24/7 for both you and yourimmediate family, fully funded byus
  • Market leading paidcarer's leave, up to 2 weeks off for carers to give that bit ofextra support to our colleagues who are caring for family orfriends who are disabled, ill orelderly
  • Family Leave - Equalised maternity, paternity, andadoption leave and it gives all parents 18 weeks full pay and 8weeks half pay in the first year however they choose to grow theirfamily
  • Huge discounts of EE &BT products including your Mobile and Broadband - savingyou hundreds of pounds everyyear
  • Support in carving yourown career path. We are passionate about developing our people andwe'll support you in achieving the career youwant
  • Season Ticket Travel Loan- Giving you the funds to pay for your travel to and from work upfront, making a difference where itcounts
  • Volunteering days, so youcan give back to your localcommunity
  • Optional PrivateHealthcare and Dental, to protect you and yourfamily

Ontop of all that, we've got a great team culture, meaningful supportand tailored training to help you build a lasting career. What areyou waitingfor?

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