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Customer Service Representative (m/f/d) Social Media Support : Dutch
Posted 3 hours 45 minutes ago by Personalbüro U. Herrmann
Permanent
Full Time
Customer Service Jobs
Berlin, Kol. Gartenbauverein Staaken, Germany, 13591
Job Description
START:
TASKS:
PROFILE:
Jetzt bewerben klicken und weiterlesen!
11th November: Candidates already based anywhere in Germany
TASKS:
- Handle customer enquiries and requests and respond to them according to need and situation.
- Communicate with customers via different channels (e.g. phone, mail or chat) to ensure an optimal customer experience.
- Dealing with the customer's various concerns regarding their social media account, marketing measures and their advertising effectiveness and offering them the right solution.
- Provide individual product advice that not only generates orders, but also fulfills the real needs of our customers.
- Once the customer is happy, document the interaction in the customer database.
PROFILE:
- Are proficient or bilingual in Dutch + English B2 in speech and writing.
- Also have a good command of written and spoken English.
- Are service-orientated and communicative and are able to meet customers at eye level in a friendly and pleasant manner.
- Are interested in social media, online media or digital marketin
Jetzt bewerben klicken und weiterlesen!
Personalbüro U. Herrmann
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