Data Issue & Reporting Manager

JOB TITLE: Data Issue & Reporting Manager

SALARY: £62,874pa - £76,800pa plus the benefits listed below

LOCATION: Bristol

HOURS: Full-Time

WORKING PATTERN: Our work style is hybrid, and the role will require the successful candidate to be spending at least two days per week, or a minimum of 40% of their time in the Manchester hub.

Lloyds Banking Group is on a mission to build the bank of the future and we need your help to do it! Continuing our extensive transformation programme, we are redefining what a bank is from the inside out. Our technology, our culture and our mindset are changing to craft a true agile, product-focused, engineering-led organisation.

Background

We're the UK's biggest digital bank, with over 18 million online customers. But there's still so much more we want to achieve. Data represents a critical part of our business and our vision for the future. We're investing more than £3bn into our people, technology and data to ensure we can make a real, positive impact to millions of customers, businesses and communities, today and tomorrow.

Group Finance is central to Lloyds Banking Group and data is a key enabler in satisfying the needs of our internal and external customers. The Finance Data & Analytics Office (FDAO) is a Centre of Excellence of Data encompassing activities across Data Engineering, Data Management & Culture, Data Science and Reporting with a purpose to Empower through Trusted Data. We're evolving our data & analytics offering, our ethos, and our capability to craft a truly data-led organisation which is at the heart of the Finance Strategy!

Passionate about the power to be sparked when combining data and analytics, with evolving technology? Want to join a team that role models diversity, collaboration, a curious approach, and will be bold as we transform data across Finance? If the answer to these questions is yes, then read on!

The role/team

The Data Issues Management & Reporting team, as part of the Data Management & Ethics team within FDAO oversights Data Issues within Group Finance, supporting remediation to reduce data risks and improve our data controls. Additionally, the team builds data rules, develops innovative reporting and training solutions alongside running key engagement forums. The role will collaborate with colleagues in the team under guidance of the Senior Manager, collaborating to drive data issue resolution across Group Finance. The role involves ensuring that Data Issues are being managed within groups strategic tool (Collibra), driving resolution activities being delivered by business areas and Platform teams.

The role also includes running operational processes around data quality rules, controls attestation and periodic reviews of our internal processes. Creation of stakeholder materials is key to the role, increasing engagement to improve data literacy and best practice often involving wide discussions at senior levels within the Group. You'll work with other data teams across the Group including the central Chief Data & Analytics Office to support Group-wide initiatives aimed at improving data management and reducing our data risks. You'll also deputise for the Senior Manager when required, providing insight and guidance to senior colleagues.

And you'll help make FDAO a fantastic place to work - supporting our agenda on inclusion, growth and having fun. There'll be lots of opportunities for you to get involved, be seen and to make a real difference. And through all of this, the underpinning thread is your role in Helping Britain Prosper.

A typical day in this role would include:

• Managing and assessing Data Issues in collaboration with multi-function Finance teams.

• Monitoring priority tasks, proactively resolving problems, raising issues where required. Analysing progress and new information to draw out insights and updates.

• Working with key Finance customers and Finance Platform leads to agree activities to drive remediation of data issues.

• Ensuring operational processes for data rules have completed correctly.

• Creating and refining customer guidance and key reporting information including PowerPoint presentations and excel documents.

• Ensuring high quality inputs to Data Forums and engagement sessions, ensuring well-run meetings.

We are looking for someone who:

• Knowledge of Collibra would be advantageous.

• Excel and running of PowerBI dashboards for reporting.

• Data risk management.

• Highly effective stakeholder management and influencing skills - with the ability to effectively communicate and collaborate with customers to understand their needs and translate them into requirements.

• Excellent communications skills both written and verbal including creating senior presentations and telling a compelling story to technical and non-technical audiences alike.

• Understands data, policies and procedures - works without supervision and on acquiring, organising, processing and interpreting data to fulfil business objectives.

• Collaborates well within and across teams, working multi-functionally with a diverse group of partners.

• Has a data assessment and reporting capability - analysing data from multiple sources to draw appropriate conclusions and make suitable recommendations.

• Thinks creatively in designing and delivering innovative solutions to problems, thrives and can lead in a varied and energised environment.

• Responds at pace to senior direction, driving multiple priorities to stretching deadlines.

It would also be great if you had experience of:

• Strong PowerPoint and Excel skills.

• Use of PowerApps including Power BI to develop and deliver more automated/semi-automated outputs.

• Change delivery, including traditional or Agile Methodologies.

Why else would you want to work with us?

Whatever your aspirations, you can expect excellent benefits, personal development and a career that is enriching and full of opportunity. We want you to learn, grow and develop to become the best possible version of yourself. We will provide you with a diverse, energising and informal environment that takes a strong focus on equal opportunity and supports career progression on all levels. Enhancing your personal and professional development is important to us, so we will work with you to make a positive difference to the overall teams' mission. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Our continued commitment to helping Britain prosper means that as a colleague you will be empowered to make a difference to customers, businesses and communities. Together we have a key role to play in shaping the bank of the future, whilst the scale and reach of our Group means you will continue to have opportunities to learn, grow and develop.

We are focused on creating a values-led culture and our approach to inclusion and diversity means that we all can make a real difference, together.