Delivery Manager

Delivery Manager - EU Framework Contracts (Brussels)

Profile Overview:

An experienced and highly organized Delivery Manager specializing in EU Framework Contracts, responsible for overseeing the execution of large-scale, multi-year contracts with European institutions and agencies. This professional ensures efficient project delivery, stakeholder management, compliance with EU regulations, and alignment with contractual obligations.

Key Responsibilities:

• End-to-End Contract Management: Oversee the execution of EU Framework Contracts, ensuring timely and quality service delivery in compliance with contractual commitments.
• Client Relationship Management: Act as the main point of contact for European institutions, maintaining strong relationships with key stakeholders and ensuring customer satisfaction.
• Project Coordination & Oversight: Manage teams delivering services across multiple EU agencies, ensuring alignment with service level agreements (SLAs), key performance indicators (KPIs), and EU procurement guidelines.
• Compliance & Risk Management: Ensure adherence to EU regulations, contractual obligations, and corporate governance policies, mitigating risks and handling escalations proactively.
• Financial & Resource Planning: Monitor project budgets, optimize resource allocation, and ensure cost-effective contract execution.
• Stakeholder Engagement: Represent the company in meetings with European Commission, EU agencies, and consortium partners to align strategic objectives and ensure smooth contract execution.
• Consortium & Supplier Coordination: Manage relationships with subcontractors and consortium partners, ensuring seamless collaboration and efficient service delivery.

Required Skills & Qualifications:

• Proven Experience: At least 5+ years in project or contract management, preferably within EU Framework Contracts or large-scale public sector engagements.
• EU Institutions Knowledge: Strong understanding of the European Commission, EU agencies, procurement processes, and framework contract regulations.
• Project Management Expertise: Certification in PMP, PRINCE2, or ITIL is a plus. Ability to manage complex, multi-stakeholder projects with strict SLAs.
• Financial & Risk Acumen: Experience in budget management, financial forecasting, and risk assessment in public sector contracts.
• Excellent Communication & Negotiation Skills: Ability to interact effectively with EU officials, project teams, and consortium partners.
• Multilingual Advantage: Fluency in English is required; additional languages (French, Dutch, or others) are highly desirable.
• Technical Awareness: Understanding of ICT, digital transformation, or cybersecurity projects in the EU public sector is a plus.