Director of Manufacturing and Fulfillment Operations

Director of Manufacturing and Fulfillment Operations

Location: London, UK - hybrid, in office 2 days a week (min)

Job Overview:

The Director of Manufacturing and Fulfillment Operations will be responsible for overseeing the operations of the entire procurement, manufacturing, integration, and fulfillment process for Everfox hardware products. This role requires a strong leader with experience managing distributed teams and global logistics. The successful candidate will collaborate cross-functionally with various departments including Product, Sales, Finance, Procurement, Legal, and Accounting to ensure the seamless delivery of hardware products and the optimization of inventory levels.

Key Responsibilities:

• Hardware Management: Lead and manage all aspects of Everfox hardware procurement, manufacturing, integration, and fulfillment.
• Vendor Management: Identify, engage, and manage hardware integrators for the company's full portfolio of products.
• Process Optimization: Continuously enhance manufacturing, warehousing, and fulfillment processes to ensure operational efficiency.
• Team Leadership: Manage a distributed team across different locations to meet operational objectives and KPIs.
• Demand Forecasting & Inventory Management: Ensure accurate hardware demand forecasting and maintain sufficient inventory to meet fulfillment requirements.
• Global Logistics Management: Lead global logistics operations for all hardware products, ensuring timely delivery and compliance with international EX/IM and security regulations.
• Regulatory Compliance: Ensure full compliance with all relevant export/import regulations and security protocols.
• Inventory Control: Oversee the accuracy of inventory tracking, including products and associated components.
• Metrics & Performance Management: Set and monitor key performance metrics, including:
• On-time delivery of orders
• Maintenance of sufficient inventory levels to meet demand forecasts
• Performance and reliability of integrators
• Hardware margin improvement
• Future-proofing Hardware: In collaboration with Product, contribute to 'future-proofing' the hardware roadmap, addressing issues such as component availability and hardware lifecycle management.

Accountable for:

• On-time delivery of customer orders.
• Maintenance of adequate inventory to meet projected demand.
• Performance management of third-party hardware integrators.
• Maintaining and improving hardware profit margins.
• Working with Product teams to mitigate risks associated with component shortages and lifecycle issues.

Required Skills & Experience:

• 10+ years experience in hardware manufacturing, fulfillment, and logistics management.
• Proven track record in managing distributed teams and leading cross-functional initiatives.
• Strong understanding of procurement, vendor management, and supply chain optimization.
• In-depth knowledge of EX/IM regulations and global logistics requirements.
• Experience with inventory management systems and forecasting models.
• Strong leadership, communication, and organizational skills.
• Metrics-driven with the ability to drive continuous improvement initiatives.
• Ideally experienced with Oracle Fusion Inventory and Manufacturing Modules.

A reasonable estimate of the base salary range for this role is: £90 621.76 GBP. The actual salary offered may vary within the range based on a candidates' unique experience, locale, and business needs. In addition to a base salary and bonus plans, Everfox offers a generous benefits package including flexible PTO, a 401k match, and contribution to healthcare coverages.

Don't meet every single qualification? Everfox is focused on building an inclusive and diverse workplace - so if there is something slightly different about your previous experience, but it otherwise aligns and you're excited about this role, we encourage you to apply.

The policy of Everfox is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status.