Director, Operations Portfolio Manager

Director, Operations Portfolio Manager

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

OVERVIEW OF THE DEPARTMENT/SECTION

Mitsubishi UFJ Financial Group (MUFG) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG has a global network with 1,100 offices in over 40 countries. The Group has over 140,000 employees, offering services including corporate banking, commercial banking, retail banking, wealth management, investment banking, capital markets, personal and corporate trust, and transaction banking.

The Operations Division provides timely, accurate and appropriate operational services to both internal and external customers of MUFG across various entities and locations.

NUMBER OF DIRECT REPORTS

12 direct reports

MAIN PURPOSE OF THE ROLE

To plan, direct and govern the Regional and International Operations portfolio of investment and (in-scope) expense projects, ensuring quality, outcomes, timelines and cost requirements are met. The change being delivered could be both non-IT and IT related.

To recruit, line manage and develop staff and / or matrix manage project delivery staff to deliver across the portfolio of work on time and on budget.

To be a senior programme / portfolio management SME and use their expertise to manage delivery, resolve conflict and mitigate change risk and advise the business on decisions relating to change.

To manage the delegated authority from the relevant governing authority for delivery in their portfolio empowered to drive through delivery to achieve required benefits.

To create and manage the portfolio delivery Roadmap and critical path making appropriate prioritization decisions and interventions on individual projects / programmes.

To engage key staff in regional and international Operations and other key stakeholders impacted by the portfolio of investment and (in-scope) expense projects.

To provide accurate, and concise, point in time reporting to all stakeholders generated from golden source tools.

Responsible for portfolio delivery within governance / KPI's.

The candidate will need extensive experience in Banking / F.I, with strong stakeholder experience with first-hand knowledge of Banking products. Strong communication and interpersonal skills is a must.

KEY RESPONSIBILITIES

• Maintain alignment of the delivery portfolio to regional and international Operations strategy.
• Ensure that the delivery portfolio aligns to the MTBP of regional and international Operations.
• Ensure that the portfolio (and all its constituent projects / programmes) are compliant to minimum quality standards defined in the project delivery policy / process / procedures.
• Define and track the delivery of project outcomes and benefits.
• Ensure the portfolio committee remains in governance.
• Set up effective communications within the project and programme teams.
• Other Responsibilities include managing regional and international Operations Portfolio Committees.
• Manage the overall portfolio of projects; as overall programme manager or via direct project Manager reports.
• Manage IT vendors, consultants, contractors as appropriate.
• Ensure project documents are complete, current, and appropriately stored.
• Manage day-to-day operational aspects of the portfolio/programmes.

WORK EXPERIENCE

Essential:

• Minimum 10 years proven track record delivering programmes and projects to financial institutions.

Preferred:

• Strong knowledge of banking regulations and running regulatory projects.
• Good understanding of financial products and front-to-back processes.
• Proven experience of managing budgets.

SKILLS AND EXPERIENCE

Functional / Technical Competencies:

• Financial - cost categorization (capital vs expense).
• Project / programme / portfolio management including change control.
• Delivering projects / programmes / portfolio from annual planning, delivery prioritization, delivery and closure.

Education / Qualifications:

• Degree level education.

PERSONAL REQUIREMENTS

• Excellent communication skills.
• Results driven, with a strong sense of accountability.
• Strong decision making skills.

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count.