Endpoint Specialist (Apple Mac)

University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several institutes that further the university's mission. Under the leadership of our President and Vice-Chancellor, we are designing the University around social purpose; through the students and ideas we send out into the world, and the partnerships we build to achieve social, environmental, and economic progress.

Digital & Technology at UAL is on an exciting journey, shifting from a technology-centric to a user-centric approach, investing in the people and processes enabled by digital and transforming the student and staff experience.

The Endpoint Specialist is an exciting role within Digital & Technology, focused on working with the wider endpoint team providing specialist management of Apple desktop technologies, and integration to Apple, Microsoft and other Back End services for the maintenance, development security and support of delivered services.

In this role you will be responsible for packaging and release of changes to Apple desktop environments, as well as developing maintenance schedules and procedures, and preparing and maintaining documentation for OS and application software. You will also investigate and coordinate the resolution of potential and actual service problems identified by the Application Configuration team or escalated through the incident management process.

As a key member of the Digital & Technology team, you will work closely and collaboratively with other team members, systems, database administrators and end user support teams to integrate technologies with appropriate systems and contribute to project plans for the implementation of upgrades and developments to systems and services.

Experience

• Strong experience of Apple desktop configuration and packaging
• Extensive experience of working in a Client Management role with experience of macOS and Jamf Pro and Configuration Profiles
• Strong Scripting in Bash (Python desirable)
• Knowledge of wider application technology such as Linux Server, Windows Server, Active Directory, vSphere and VMWare Fusion

UAL is a world-class university, shaping the creative industries worldwide, and staff have access to a range of benefits, training, and personal development to recognise and reward the contributions they make, and to encourage excellence, creativity and diversity, including:

• Competitive salary of £41,757 - £51032 dependent on experience
• 31 days annual leave plus public holidays
• Competitive pension package
• Family-friendly policies, including 26 weeks of full maternity or paternity pay

For more information on UAL, and Digital & Technology, including how to apply please visit the dedicated microsite

HAYS Technology have been retained by University of the Arts London to manage the search and recruitment of this role. For all enquiries, please contact Liam Cornelius-Rumsey at HAYS.