ERP Technical Lead(P4)

Job Description - ERP Technical Lead (P4) (2024/0560 (018555

Organization MTIT-AIPS Management Section

Primary Location Job Posting 2024-10-08, 3:51:42 PM

Closing Date 2024-10-29, 10:59:00 PM

Duration in Months: 36

Contract Type: Fixed Term - Regular

Full Competitive Recruitment: Yes

• IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: Please note that the closing date for submission of applications is indicated in local time as per the time zone of the applicant's location.

Organizational Setting The Department of Management (MT) provides a 'platform of services' that serves as a foundation for the successful delivery of the IAEA's scientific and technical programmes. Its mission statement is as follows: "MT is a partner and a business enabler that champions change and efficiency, leveraging a common purpose". The Division of Information Technology provides support to the IAEA in the field of information and communication technology (ICT), including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services. The IAEA's ICT infrastructure comprises state of the art hardware and software platforms in a partially decentralized environment. The Division has implemented an IT service management model based on ITIL (IT Infrastructure Library) and Prince2 (Projects in a Controlled Environment) best practices. The IAEA's Enterprise Resource Planning (ERP) system, known as the Agency-wide Information System for Programme Support (AIPS), was implemented in a multi-phased approach beginning in 2011 and completing in 2017. AIPS provides a single, fully-integrated solution that standardizes and improves efficiency of business processes by leveraging the Oracle ERP suite of products. AIPS encompasses 8 business domains: finance, procurement, programme and project management, planning and budgeting, human resources and payroll, contacts, travel and events management. The AIPS Management Section (AMS) within the Division of Information Technology manages the operations, maintenance, improvements, and support for the AIPS system in collaboration with business process owners.

Main Purpose Reporting to the Section Head AMS, the ERP Technical Lead provides management and operational support, and authoritative advice to the Section as a technical specialist in Oracle Applications technologies (including Oracle Fusion Cloud ERP technologies). The Technical Lead, in consultation with other system experts and SMEs, participates in defining functional and technical requirements, and leads the development, testing and deployment of CEMLI (Configuration, Extension, Modification, Localization and Integration) objects and custom developments within Oracle Applications or Oracle Fusion Cloud ERP Applications. The ERP Technical Lead coordinates the infrastructure related activities and services delivered by the hosting partner, the cloud providers, and other providers of infrastructure services to ensure smooth operation.

Role The ERP Technical Lead is: (a) a leader and specialist in Oracle Applications and Oracle Fusion Cloud ERP Applications techniques/standards managing on-going operations ensuring the stability, integrity and agreed availability of the technical solution and maintains the AIPS Business Continuity Plans (BCP) in consultation with all the stakeholders; (b) a leader and technical expert managing the development of all new CEMLI components and using the applicable IT platforms (mainly Oracle Tools and Technologies, including Oracle Cloud specific ones) and ensuring adherence to applicable standards and policies; (c) an architect and technology expert, proactively planning and providing expert advice on secure implementation of changes including any kind of application, technology and infrastructure upgrades are implemented in a timely manner to support growth/continuous improvement of operations and adherence to best practice and technical standards.

Functions / Key Results Expected Provides technical solutions to business problems as part of on-going maintenance of AIPS Oracle ERP, solicits inputs from other specialists including the implementation partner, infrastructure vendors, cloud vendors and software vendors, ensure that business objectives are achieved by focusing on best practices and process improvements. Manages the execution and delivery of development, implementation, migration or upgrade projects, including problem definition and recommendation of changes to systems, infrastructure or processes while ensuring the Agency's policies and procedures related to security are followed. Responsible for ensuring the AIPS release management process and change management processes are strictly followed. Acts as a quality gate keeper in ensuring the code deployed to the production instance is as per agreed software standards, guidelines, and security policies. Also ensures the code versions are properly maintained, versioning software tools are updated (e.g. SVN) and all the related documents are properly updated. Responsible for managing the implementation of CEMLI objects and custom developments, in cooperation with key users, ensures debugging and adequacy of the technical and cloud infrastructure, as well as data accuracy. Manages the instances strategy, oversees infrastructure maintenance and the System Development Life Cycle process, liaises with the IAEA infrastructure provider and the various software and cloud vendors to resolve any issue related with software upgrade, implementation, migration, or bug fixings. Proactively identifies the improvements to the AIPS application through various upgrades such as RUP/CPU/Version upgrades, cloud software version upgrades, and liaises with Software Vendors and other AMS team members to implement them. Identifies ERP security risks and in cooperation with IAEA's CISO ensure that remediation actions and controls are adequately implemented. Maintains the AIPS Business Continuity Plans (BCP) in consultation with all the stakeholders.

Planning and Organizing Plans and organizes his/her own work in support of achieving the team or Section's priorities. Takes into account potential changes and proposes contingency plans.

Communication Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions.

Achieving Results Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division's programme. Evaluates his/her results realistically, drawing conclusions from lessons learned.

Teamwork Actively contributes to achieving team results. Supports team decisions.

Client orientation Helps clients to analyse their needs. Seeks to understand service needs from the client's perspective and ensure that the client's standards are met.

Commitment to continuous process improvement Plans and executes activities in the context of quality and risk management and identifies opportunities for process, system and structural improvement, as well as improving current practices. Analyses processes and procedures, and proposes improvements.

Technical/scientific credibility Ensures that work is in compliance with internationally accepted professional standards and scientific methods. Provides scientifically/technically accepted information that is credible and reliable.

Required Expertise

• Information Technology - Information Security: Strong knowledge of secure coding techniques and information security.
• Information Technology - Oracle Noetix: Thorough knowledge on Oracle Views.
• Information Technology - Oracle Developer Tools (SQL/PLSQL/Forms/Reports/WF): In-depth knowledge on Oracle Development Tools.
• Information Technology - Oracle ERP Expertise: Thorough functional knowledge of Oracle Modules.
• Information Technology - Oracle Framework ADF/OAF: Thorough knowledge of System Architecture & Design.
• Information Technology - Oracle Integration Technologies: In-depth knowledge on Oracle Integration Tools.
• Information Technology - Oracle Master Data Management (TCA): Techno functional knowledge Trading Community Architecture.
• Information Technology - Oracle Technical - Data Integrator: In-depth knowledge on Oracle Integration Tools.
• Information Technology - Oracle Technical - Fusion technologies: Knowledge of System Architecture & Design.
• Information Technology - Oracle Technical: BI: In-depth knowledge on Oracle BI Tools.
• Information Technology - Oracle Technical: OBIEE: In-depth knowledge on Oracle BI Tools.

Qualifications, Experience and Language skills

• Advanced university degree (or equivalent experience) in information management or computer sciences.
• Minimum of seven years of experience working with Oracle E-Business Suite or Oracle Fusion Cloud ERP Applications is required.
• Minimum of five years of progressively responsible experience working on design of technical architecture and implementation of infrastructure for enterprise-scale solutions is required.
• Experience managing integration and data migration efforts in an enterprise (including cloud) environment is required.
• Project experience of implementing security structure in Oracle E-Business Suite or Oracle Fusion Cloud ERP applications is required.
• Experience on implementation or operations for Oracle Fusion Cloud ERP Applications is desirable.
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