Estate Compliance Officer

Estate Compliance Officer (Housing Management / Property Management) required by a Housing Association

Your new company
The services of Hays have been retained by our client, a Housing Association based in Portadown, to recruit an Estate Compliance Officer on a temporary contract basis for a period of 12 months.
Your new role
You will work within the Property Services and Housing Teams and support in making an effective contribution to the delivery of Property Management / Housing Management, which includes void management, tenancy management, estate management and tenancy engagement. This will include:
Carrying out change of tenancy inspections, issuing necessary works and ensuring works are completed in line with the Association's Policies and Procedures.
Assisting the Head of Housing to develop bespoke neighbourhood Action Plans.Proactively capturing and responding to customer feedback and profiling information through a range of methods.Promoting and supporting customer involvement and engagement in neighbourhoods.Carrying out Tenancy Audits to ensure the efficient management of the Association's housing stockIdentifying and taking appropriate action on potential cases of ASB in line with the Association's Policies and Procedures to ensure neighbourhood sustainability.Taking responsibility for Estate Management of Schemes, liaising closely with the Maintenance Department to ensure all identified issues are resolved efficiently and satisfactorily.
What you'll need to succeed
To be considered for this position, you must possess:
At least 5 GCSE passes (including Maths and English) at Grade C or above or equivalent with a minimum of 1 years' previous relevant experience in Housing Management / Property Management.
You should also have a working knowledge / experience of:
Tenancy Management and Estate Management.Office systems, practices and procedures.The MS Office suite of computer applications, in particular Word and Excel.Welfare Reform and potential impact on Business.Tenant engagement tools and techniques.
What you'll get in return
This position offers an immediate start with the opportunity to work with an established Housing Association based in Portadown. You will be paid via Hays on a weekly basis for all hours worked.
What you need to do now
Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest. #