(EUI) Solutions Architect - Byteplus

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok and Helo as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

Join the Innovative BytePlus Team

This is a once in a lifetime opportunity to join the world's fastest growing startup as well as the biggest unicorn by valuation. With ByteDance's vision to build global platforms of creation and interaction, BytePlus is devoted to developing innovative technologies and products for businesses to fuel their next wave of growth. It is the best time to join us and pave into the new era together!

Responsibilities:

1. Partner with regional Sales Teams to qualify leads, identify client's pain points and create technical solutions that eventually deliver business results to clients.
2. Externally, call upon technical expertise and business acumen to lead the enterprise client engagement (C-level to working level) lifecycle end-to-end, from pre-sales solutioning to delivering project implementation. Activities include demos, presentations, RFI/RFP, architecture design workshops & POC delivery.
3. Internally, act as trusted advisor collaborating with multiple product teams and articulate clear feature requests to shape product roadmap in both short- and long-term. Provide Thought Leadership, Industry Knowledge, and deep understanding across multiple cloud and ML products.
4. Work closely with product teams to close the PMF (Product Market Fit) gaps and drive the roadmap of product development / iterations.
5. Maintain post-sales solution support and drive upsell/cross-sell together with Account Executives.

Qualifications

Minimum qualifications:

1. Achieved a Bachelor's degree with strong business acumen.
2. 5 years of related work experience in a similar or related field.
3. Past experience or knowledge working on a technical level (i.e software engineering, architecture, solution engineering).
4. Team player and able to foster positive team morale, to set goals and drive for successful fulfilment.
5. Can-Do attitude, self-starter, ability to work independently and highly motivated with contagious enthusiasm; agile and entrepreneurial, extremely result-oriented.
6. Comfortable with a fast-paced and ambiguous "startup" environment, strong problem solver, resilient.
7. Demonstrate strong strategic thinking and analytical skills by explaining relevant past projects in the technical interview rounds.

Preferred qualifications:

1. Knowledge or experience of one or more of the following would be beneficial: basic to advanced developer skills can be a plus.
2. Front-end dev with web (JS & JS frameworks) and native apps (iOS & Android) a plus; or Back-end micro service architecture knowledge and server-side API integration a plus.
3. Computer science or engineering equivalent degrees preferred.
4. Industry-wise, preferably, have worked with large enterprise clients in verticals like ecommerce, Retail, Media, Entertainment, Gaming and/or Gambling.
5. Preferably in the role of solution architect or pre-sales solution engineering in B2B space ideally in AI/ML, video cloud, edge computing and/or cloud computing space.
6. Product-wise, preferably have deep understanding in Public Cloud, including but not limited to: edge network (CDN) and security (WAF, DDoS), video streaming - Livestream solution end-to-end, RTC, VOD- and ML applications (ML Recommend, computer vision, NLP, generative AI).

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.