General Manager - Premium Fitness

General Manager - Premium Fitness 48k OTE 55K

Location: Watford

This is a great opportunity for a general manager to run a premium and well-established health and fitness club in Watford. The club has over 4500 members and generates a turnover of more than £3.5m, making it one of the premium leisure clubs in the region. The club offers members an extensive and well-equipped gym, an indoor swimming pool, and a comprehensive group exercise timetable with 150 classes across 4 studios, ensuring high footfall throughout the day.

As General Manager, you will be supported by three heads of departments responsible for sales, fitness, and operations, along with a team of 30, including 12 personal trainers, 4 sales consultants, and a large team of front-of-house and recreation assistants. We are ideally looking for candidates who have a proven track record as a GM from either a premium health club or large leisure center, or potentially an AM at a similar-sized club who is looking to step up into their first General Management role.

As General Manager, you will be front of house and highly visible across the club, coaching and developing your team to ensure that members receive great service and interactions on each visit.

• Confidently lead the sales team to meet and exceed challenging sales and activity targets.
• Drive and ensure the club delivers the company brand standards and ways of working.
• Deliver outstanding member retention levels and the highest levels of member referrals.
• Manage health and safety, including across the pool and spa.
• Create and develop a highly engaged team across the club.
• Work closely with the regional team to achieve all commercial targets.

You will typically not be on the duty management rota, so your core hours are likely to be between 8 am and 8 pm during the week, with a minimum requirement to work 1 weekend in 4.

In addition to a basic salary of up to £48K, there is the opportunity to earn £1500 per quarter in bonuses. Benefits include 5 weeks holiday plus bank holidays, enhanced pension, deep discounts on products and services, access to a leading benefits platform, and free family membership.

Due to the anticipated high level of interest in this role, only candidates meeting the above criteria will be contacted.