General Manager

We are hiring a General Manager to join the Inhealthcare by ResMed team at their Harrogate office.

Deadline for internal applications: Thursday 26 December 2024

Let's talk about the role:

The General Manager (GM) with Sales and Marketing capabilities oversees the overall operations, strategy, and performance of Inhealthcare's organization while focusing on driving profitable sales growth and marketing initiatives. Inhealthcare General Manager will be the point person and commercial lead for the Inhealthcare team in the UK market, leading the growth effort and engaging with ResMed teams and leadership. This leader is responsible for aligning to ResMed's sales and marketing goals with its broader business objectives, ensuring sustainable growth, profitability, and market presence.

Let's talk about Responsibilities

Strategic Leadership:

• Develop and implement business strategies to achieve ResMed's objectives and drive short-term goals and long-term sustainable growth. Deliver operating profit targets.
• Focuses on high-level decision-making, overarching business strategy, and ensuring operational efficiency across all departments.
• Close collaboration and alignment with UK and Ireland Country manager to decide on optimal strategy to successfully drive overall and Inhealthcare specific profitable revenue growth.
• Oversee all departments (including Business Development; Operations and Product Management), ensuring alignment with sales and marketing strategies.
• Monitor market trends, competitive landscape, and industry developments to inform decision-making.
• Ensure smooth collaboration between all departments to achieve organizational goals.

Team Leadership and Development:

• Recruit, train, and retain top talent in critical roles.
• Foster a ResMed culture of innovation, teamwork, and accountability.
• Provide clear transformational and situational leadership and maintain open communication across all levels of the organization.

Operational Oversight:

• Ensure operational efficiency and resource optimization across departments. Focus on optimizing processes, cost control, and achieving overall organizational harmony.
• Oversee financial planning, including budgeting, forecasting, and P&L management.
• Establish and maintain operational policies, procedures, and standards.
• Drive cross-functional collaboration to achieve organizational goals.
• Set and achieve sales targets, ensuring revenue and profitability goals are met or exceeded. Build, lead, and mentor a high-performing sales team through situational leadership.
• Oversee the development and implementation of marketing campaigns, both digital and traditional, ensuring alignment with business goals.
• Collaborate with marketing teams to create compelling content, product positioning, and customer communication.
• Cultivate relationships with key clients and stakeholders to drive business development.
• Analyze sales data to identify opportunities for growth and improvement. Manage budgets and assess the ROI of campaigns and initiatives.
• Develop pricing strategies and ensure adherence to sales processes and policies.
• Enhance the company's online presence through SEO, social media, and other digital channels.

Let's talk about Qualifications and Experience

Required:

• Strong transformational and situational leadership and decision-making skills.
• Excellent communication and interpersonal abilities, active listener.
• Proven expertise in sales strategy and execution.
• Analytical mindset with the ability to interpret market data and financial metrics.
• Strategic thinking and ability to adapt to fast changing market conditions.
• Looks beyond existing methodologies and own discipline to define and resolve complex problems, has in-depth knowledge of organizational objectives.
• Proficient in CRM systems, marketing tools, and data analytics platforms.

Preferred:

• Comprehensive knowledge of marketing principles, including digital marketing.
• Demonstrated versatility.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field (Master's degree preferred).
• Minimum 12 years of experience in leadership roles with a strong emphasis on sales and marketing. Deep, well-rounded understanding of various business functions (finance, operations, HR, supply chain, etc.), preferred in the Medical software Industry.
• Demonstrated track record of achieving sales growth and executing successful marketing campaigns.
• Broad experience of leading multi-functional teams.
• Experience managing budgets, financial planning, and P&L.

OK, so what's next?

Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive, and inspiring. Where a culture driven by excellence helps you not only meet your goals but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!

At ResMed (NYSE: RMD, ASX: RMD) we pioneer innovative solutions that treat and keep people out of the hospital, empowering them to live healthier, higher-quality lives. Our digital health technologies and cloud-connected medical devices transform care for people with sleep apnea, COPD, and other chronic diseases. Our comprehensive out-of-hospital software platforms support the professionals and caregivers who help people stay healthy in the home or care setting of their choice. By enabling better care, we improve quality of life, reduce the impact of chronic disease and lower costs for consumers and healthcare systems in more than 140 countries. To learn more, visit and

ResMed Corporation is an equal opportunity employer and provides equal opportunity in employment for all qualified persons, without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

(US/Canada only) ResMed is an equal opportunity/affirmative action employer. ResMed is an E-Verify Employer. ResMed is a smoke-free workplace.

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant!