Global Business Manager - Software

Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally.

At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning.

Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join.

AMS is the world's leading provider of Talent Acquisition and Management Services. Our contingent Workforce Solutions (CWS) service acts as an extension of our clients' recruitment team and provides professional interim and temporary resources. We partner with Arup to support contingent recruitment processes.

On behalf of Arup, we are looking for a Global Business Manager for a 13-month contract starting from 01 February 2025 to 28 February 2026. The role is worked on a hybrid basis with primary office attendance in either London or Birmingham per candidate preference.

You will guide the Operations function and team through an exciting period of change as Arup transfer their existing Oasys LS-DYNA software business into a new corporate structure.

You will play an integral role in driving the operational engine of Arup's software business.

Reporting to the commercial manager, this fixed-term position will have three areas of focus:

1. Advising on operational systems and processes required for the new company structure.
2. Guiding the Operations Team and function through the transition whilst continuing to deliver exceptional customer service via day-to-day operations.
3. Develop operational processes and interfaces to drive efficiency, increase customer satisfaction, and improve how Arup work with our distribution network.

You will interface with the Sales, Technical Support, Training, Marketing and Product Development functions as well as with Regional Leaders in the UK, China, India and USA.

The role will see you:

• Reviewing and advising on appropriate operational systems and processes to ensure an efficient and professional operations function.
• Steering global operations functions with oversight of regional activity.
• Delivering an exceptional customer service by the Operations Team.
• Leading operational interface with internal functions and external partners/distributors/collaborators.
• Managing development of staff to provide satisfying career paths for Operations team members.

This role provides the opportunity to be part of a successful software business that is going through a period of exciting change and growth. You will develop your skills in leading a team through change and benefit from being part of the formation of a new company within Arup's corporate structure.

You will be pivotal in ensuring we maintain exceptional customer service whilst enhancing our systems and processes, so they are fit for our future.

At Arup, you belong to an extraordinary collective in which they encourage individuality to thrive. Arup's strength comes from how they respect, share and connect their diverse experiences, perspectives and ideas.

You will have the opportunity do socially useful work that has meaning - to Arup, to your career, to Arup's members and to the clients and communities they serve.

We're looking for a candidate who:

• Has proven experience as a Business Manager or similar role.
• Has Strong understanding of business functions such as finance, marketing, and operations.
• Possesses excellent leadership and organisational skills.
• Has an analytical mindset with problem-solving skills and an ability to multi-task and work efficiently to manage deadlines and priorities without compromising on quality.

Diversity at Arup:

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference.

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists.

AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements.

AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.