Global Director Clinical Quality & Operations

Global Director Clinical Quality & Operations

Location: London

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

The Opportunity:

Helios X is seeking an experienced and highly qualified Global Director of Clinical Quality and Operations to oversee all aspects of clinical quality, operations, and governance across our global footprint. Based in the UK, the role will provide leadership and strategic direction for maintaining the highest clinical standards across all regions, including compliance with FDA, CQC, GPhC, and MHRA regulations.

What you'll do:

1. Clinical Governance & Quality Assurance

• Lead the development and management of the clinical governance framework for Helios X, ensuring it is aligned with global best practices.
• Ensure that all clinical activities across Helios X's brands meet the required regulatory standards.
• Develop and oversee robust quality improvement programs, driving continuous improvements in clinical outcomes and patient safety.
• Establish and monitor KPIs related to clinical quality, governance, and patient safety.
• Lead clinical audit processes and ensure ongoing clinical quality assurance activities are integrated into operational practices.

2. Regulatory Compliance & Risk Management

• Ensure regulatory compliance in all regions of operation.
• Work closely with local and international regulatory authorities to stay updated on changes in clinical regulations.
• Implement a risk management framework to identify, mitigate, and manage risks across clinical operations.
• Lead the issue management process, overseeing the resolution of clinical incidents, patient complaints, and any adverse events.
• Implement a system for incident reporting, ensuring timely investigation and resolution.

3. Quality Improvement & Clinical Audits

• Lead and support quality improvement initiatives globally.
• Develop a structured clinical audit program to assess the quality of care being delivered.
• Champion a culture of quality improvement by promoting best practices.

4. Training & Development

• Oversee the development of a clinical training program.
• Oversee the ongoing professional development of clinical teams.
• Lead initiatives to train clinical teams on incident management and quality improvement methodologies.
• Provide leadership and guidance to the global quality and clinical operations teams.

What you'll bring to HeliosX:

Key Qualifications and Experience:

• Medical Degree (MD or equivalent) and active medical licensure.
• At least 8+ years of clinical experience in senior roles related to quality improvement or clinical governance.
• Demonstrated success in leading quality improvement programs.
• Deep understanding of regulatory requirements in multiple jurisdictions.
• Proven experience in clinical risk management.
• Strong leadership experience.
• Excellent communication and stakeholder management skills.

Life at HeliosX:

At HeliosX, we want to improve healthcare for everyone and need a team of brilliant people who share that ambition.

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