Global Transformation Lead

Global Transformation Lead

Department: Mindshare Transformation Group (formerly Mindshare Consultancy Group), Mindshare WW

Location: London

Reporting to: Global Head of Transformation (formerly Global Head of Consulting)

Mindshare is a media services company that accelerates Good Growth for its clients. Our company values of energy, empathy, and impact bind together our diverse global family of 10,000 people from every culture and with every specialist skill you can imagine. People at Mindshare create ideas and solutions that help not only our clients but also the industry and the world.

What We Can Offer You

At Mindshare Worldwide, we offer a competitive salary package, with 25 days holiday increasing with service to a maximum of 30 days, with the option to buy an extra 5 days per year. We also have an enhanced pension scheme, Bupa healthcare, a monthly wellbeing fund, and early finishes on a Friday during summer. These are just some of the great benefits we offer.

Based ten minutes from London Bridge tube station, our office has a rooftop with 360 views of London - a great space to hang out with colleagues and friends!

We also offer an extensive training programme to help guide your career development, with a wide range of options to suit everyone at all levels of your career.

Our Values & Behaviours

Our new values of Energy, Empathy, and Impact not only align with our Good Growth ambition but represent our commitment and dedication to our people, helping them grow their careers, fostering creativity, embracing humanity, and changing the world. At Mindshare, we are open to difference. We believe in being open and supportive of our people and all their differences to help them succeed. Be different at Mindshare and use your difference to shape the world through media.

Role Description:

The Global Transformation Lead - Business Director plays a crucial role in shaping and executing Mindshare's global transformation practice. This role focuses on driving business growth within existing client portfolios, developing innovative transformation solutions, and solidifying Mindshare's position as a leading transformation partner. A key focus of this role (80%) will be dedicated to establishing the Global Centre of Excellence for KFC in 2025. The Business Director will collaborate closely with the Global Head of Transformation and dedicated transformation teams embedded within top global accounts to orchestrate interventions, transform deliverables, and optimize team structures.

The Ideal Candidate:

A strategic and innovative leader with a proven track record of delivering impactful transformation solutions within the media and marketing industry. This individual possesses a deep understanding of the evolving media landscape, emerging technologies, and client challenges, with a keen eye for identifying growth opportunities and potential disruptions. They are adept at navigating complex organizational structures (like GroupM and WPP) to identify opportunities for integration and cross-selling. Excellent communication, relationship management, and project management skills are essential.

Essential Criteria:

• Experience in media and marketing transformation, demonstrating a successful track record of delivering impactful solutions.
• Strong understanding of the evolving media landscape, emerging technologies, and client challenges.
• Proven ability to develop and implement go-to-market strategies for transformation services.
• Excellent client relationship management skills, with the ability to build and maintain strong relationships with senior stakeholders.
• Strong project management skills, including resource allocation, timeline management, and budget control.
• Experience navigating complex organizational structures and identifying opportunities for collaboration and cross-selling.
• Excellent communication, presentation, and interpersonal skills.
• Proven problem-solving abilities, with the capacity to analyze complex situations and develop effective solutions.
• Strong understanding of specialist media technical skills and their application to client transformation needs.
• Demonstrated experience with financial management, including budgeting, forecasting, and cost control.
• Data expertise, including data analysis, interpretation, and visualization.
• Media governance expertise, including knowledge of industry regulations and best practices.

Desirable Criteria:

• Experience working with global brands and leading international teams.
• Experience in establishing Centers of Excellence.
• Familiarity with the QSR industry (specifically KFC).
• Expertise in specific transformation methodologies and frameworks.

Key Responsibilities:

• Strategic Planning & Execution: Contribute to the global transformation practice vision and strategy, aligning with Mindshare Global's objectives. Identify and analyze emerging trends and opportunities within the transformation landscape. Develop and implement go-to-market strategies for specific transformation services within existing client portfolios.
• Client Relationship Management: Manage strategic client relationships based on trust and a deep understanding of their business needs. Leverage relationships with all departments at a peer level. Proactively identify and address client challenges and opportunities. Build strong relationships with key decision-makers within client organizations.
• Solution Development & Delivery: Analyze client problems thoroughly, gathering input from relevant sources. Develop practical, data-driven transformation solutions that meet both immediate and long-term goals, considering potential risks and implications. Leverage specialist teams, innovative solutions, and technology to drive client growth. Develop and implement customized, technology-driven project management processes that maximize efficiency and profitability.
• Project Team Leadership: Lead project teams, ensuring effective collaboration and communication to achieve project objectives. Manage resources and timelines within assigned projects.
• Collaboration & Knowledge Sharing: Actively participate in team discussions and knowledge-sharing initiatives. Contribute to a positive and collaborative team environment.
• Thought Leadership & Innovation: Contribute to thought leadership initiatives and the development of cutting-edge transformation methodologies and solutions. Stay abreast of industry best practices and share knowledge within the team.
• Business Development Support: Support new business development efforts by contributing to proposals and presentations. Identify opportunities to expand existing client engagements.