Graduate Service Desk/1st Line Support Engineer - Cambridge

Graduate Service Desk/1st Line Support Engineer

Salary: Up to 30K Hybrid working

Location: Walking distance from Cambridge South station

Excellent opportunity for a Graduate 1st Line Technical Support Specialist to join a leading and very well established and successful international company.

Responsibilities:

• Logging and escalating calls where necessary.
• Ensuring calls are prioritised and responded to within the agreed SLA.
• Supporting the roll-out of new applications and hardware across the business.
• Assist with user account management, including password resets and access permissions.
• Document all support activities and maintain accurate records.

Benefits:

• Opportunities for career progression.
• 25 days annual leave plus bank holidays
• On-the-job training and development opportunities
• Supportive team environment
• Company social events and team-building activities

My client is looking to recruit URGENTLY, please send your CV in Word format to be considered for this great opportunity.

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