Hays - IT Support Engineer

We are a leading company in the IT sector, dedicated to providing top-notch support and innovative solutions. Our team is committed to maintaining and enhancing our IT infrastructure and services.

Your new role
As an IT support Engineer, you will

• Implement, maintain, and monitor systems, infrastructure, software, and Hardware
• Troubleshoot and resolve technical issues
• Manage support tickets and ensure timely resolution
• Provide accurate documentation and technical support
• Support new application releases and test new technologies
• Contribute to service desk and change management processes
• Assist in IT projects related to security, infrastructure, and development.
• Ensure secure and efficient deployment of infrastructure and applications
• Implement patch management strategies
• Conduct security event analysis and incident management
• Document and update processes and procedures
• Evaluate and recommend new IT technologies

Your profile

• Minimum Bachelor degree in computer science or equivalent
• Minimum 3 years of experience in IT support or a similar role
• Fluent in French and English (Dutch is a plus)
• Strong knowledge of Office 365, Windows Server, network management, Hardware, and software
• Experience with Windows, Linux, and MacOS
• Hands-on troubleshooting skills
• Interest in information security, business continuity, and IT service management
• Dynamic, problem-solving, customer-oriented, and team player
• Experience with hosting services and tools (Docker, Kubernetes, cloud providers, etc.)

What you'll get in return

• Permanent contract
• Competitive salary with a company car and other benefits
• Diverse job content
• Great colleagues and a supportive work environment
• Opportunities for professional development
• Hybrid working model (up to 3 days homeworking)

What you need to do now

Are you interested in this role? Please contact Alexia Brosens from Hays Brussels or click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.