Head of Commercial Analytics

Hybrid - Minimum 2 days on-site in London, Tower Bridge HQ

Do the best work of your life!

Houseful is home to trusted brands Zoopla, Alto, Hometrack, Calcasa and Prime location. Together we are creating the connections that power better property decisions, by unlocking the combined strength of software, data and insight.

We make moves with head and heart to achieve our big ambitions, and to drive progress in the property market. There's never been a better time to join us.

We want to make Houseful more welcoming, fair and representative every day. We'll consider everyone who applies for this role in the same way, regardless of your ethnicity, colour, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, neurodiversity status, family or parental status, or how long you've spent unemployed. We're reimagining the property industry for everyone, so we want our team to represent people from all walks of life. We actively welcome your application if your demographics or background are underrepresented in the technology or property sectors.

Houseful is the UK's leading prop-tech data business. As such, we are very excited to be hiring for our Head of Commercial Analytics. Our Commercial Analytics team covers the breadth of strategic, operational and analytical reporting - working closely with our Sales teams across both our Software and Homes Business Units. This player/manager position is ideal for someone who enjoys working with Senior stakeholders and managing a team with many priorities to juggle. We apply a variety of technical skills - in particular SQL through DBT, Tableau, GSheets and SalesForce - to enable effective decision-making and action. It's a very supportive, welcoming environment with tons of opportunities to learn and develop in your career.

Responsibilities

Manage the team and contribute as a member of the Commercial Operations Leadership team ( 50% of your time)

• Performance manage the team (7 individuals of whom 5 will report to you directly), including mentoring/coaching and providing structures for the team to develop their technical and soft skills. Foster a collaborative and productive team environment.
• Determine next-best priorities for the team, communicating with stakeholders across Sales, Marketing, Product and our Executive team in particular. Be flexible to adjust these priorities and use discretion on the urgency and importance of different tasks.
• Contribute as a member of the Commercial Operations Leadership team, understanding the budget and our various strategic initiatives and using your insight and the teams' resources to help inform strategy and operational delivery of KPIs and other initiatives. Act as a strategic thought partner to senior stakeholders, understanding the wider strategy and business context and always using this to inform your decision-making and recommendation.

Individually contribute as an Analyst ( 50% of your time)

• Be commercially astute and easy to understand, enabling stakeholders to take the next-best actions within the wider commercial context. Adapt communication style for technical and non-technical stakeholders and individuals with different roles across the business.
• Take ownership of complex, high-profile projects requiring coordination across the business with Exec visibility. Drive rapid problem solving using a hypothesis led approach and rigorous prioritisation.
• Complete analysis in our full range of technical tooling in particular using SQL in DBT (Data Build Tool) via Git and using our BI platform Tableau. You will also use SalesForce and GSheets day-to-day.

Must have

• Experience in a leadership role working with Commercial teams. Demonstrable experience working day-to-day with Sales and Marketing teams to enable them to perform at their best, delivering complex and high-profile projects and contributing to Board presentations or other forms of strategic reporting.
• Exceptional communication skills. Ask thoughtful questions and build rapport with others to enable cross-functional initiatives and present confidently and with clarity when appropriate. Communicate appropriately for different stakeholders, explaining complex concepts simply and focusing on what matters.
• Exceptional management skills. Demonstrable experience of performance managing individuals to develop in their career and addressing performance issues where they may arise. Demonstrable experience supporting analysts who you manage to deliver high-profile projects successfully, and of fostering a productive and collaborative team environment.
• Significant experience with SQL and BI Reporting. Demonstrating competence with building long queries across multiple tables using CTEs, UNIONs, LEFT JOINS, CASE statements, window functions etc. Extensive experience with BI visualisation tools (we use Tableau). Building intuitive dashboards and ad-hoc reports and using more advanced reporting capabilities such as LOD functions, layered filtering.

Nice to have

• Experience in B2B SaaS or in a marketplace model.
• Experience working with DBT (Data Build Tool).
• Experience working with Excel/ GSheets.
• Experience working with Salesforce CRM.

Benefits

• Everyday Flex - greater flexibility over where and when you work.
• 25 days annual leave + extra days for years of service.
• Day off for volunteering & Digital detox day.
• Festive Closure - Business closed for a period between Christmas and New Year.
• Cycle to work and electric car schemes.
• Free Calm App membership.
• Enhanced Parental leave.
• Fertility Treatment Financial Support.
• Group Income Protection and private medical insurance.
• Gym on-site in London.
• 7.5% pension contribution by the company.
• Discretionary annual bonus up to 10% of base salary.
• Talent referral bonus up to £5K.