Head of IT

How you'll be contributing to Accurx as Head of IT

The IT team is responsible for providing, supporting and maintaining workplace technology solutions, enabling collaboration and productivity for accufolk.

The team strives to be the trusted partner in proactively delivering and managing seamless, secure, scalable and innovative workplace technology solutions & services which enhance efficiency and productivity, and empower accufolk and Accurx in achieving its mission.

The purpose of the Head of IT is to ensure the IT function has a strategy that aligns with the company's vision and requirements, that the team is delivering against their goals (roadmap, OKRs, projects and initiatives), and that the function operates as a high performing team.

The Head of IT will be responsible for the function and will line manage the whole function. They are also expected to interface with Senior Leadership across multiple parts of the business, to enable their team to achieve their goals.

Your day to day tasks, should you choose to accept this mission

• Define and evolve Accurx's IT strategy, vision, and roadmap, aligning technology decisions with long-term business goals through engagement with senior stakeholders.
• Create the IT team's operational plan, set SMART OKRs aligned with business priorities, and ensure cross-functional dependencies are clear.
• Ensure the security, reliability, scalability, and performance of IT systems, collaborating with the CISO and Security Engineering team.
• Manage the IT budget effectively, optimise costs, and oversee vendor relationships to balance strategic initiatives and operational needs.
• Drive adoption of new workplace technologies to improve productivity and foster a culture of innovation within the IT team.
• Deliver exceptional IT support focused on responsiveness and long-term solutions, enhancing collaboration and productivity.
• Define, measure, and report on IT KPIs, showcasing team impact and driving continuous improvement.
• Maintain a deep understanding of IT systems to inform strategy and prioritisation.
• Build strong relationships with senior stakeholders and functional leads across the organisation.
• Lead strategic, cross-functional IT projects with significant business impact.
• Recruit, coach, and develop a high-performing IT team, ensuring resources meet strategic needs.
• Plan resourcing and drive hiring to support IT strategy and delivery.
• Clearly communicate team goals, progress, and blockers to the wider organisation.

What the team say

"Working in IT at Accurx is challenging, yet rewarding. We're in a collaborative environment, where we're given the tools to solve complex problems, continuously learn, and celebrate success together."Jurgen Rramani, IT Specialist

We'd really like to hear from you, if

• You have proven experience setting IT strategy and delivering operational plans in tech companies (250+ employees), scaling IT for high growth environments.
• You have strong leadership skills with a focus on empathy, adaptability, and execution; experience managing IT specialists, prioritising work, and fostering high-performing teams.
• You have broad and deep technical knowledge across cloud computing, SaaS, MDM, IAM, SSO, endpoint protection, ITSM, networking, and more, with hands-on experience managing and supporting key technologies like Microsoft 365, Google Workspace, Cisco Meraki, VMware, and others such as Windows, macOS, ChromeOS, Linux, iOS/iPadOS, Android.
• You are familiar with leveraging AI and innovative tools to optimise IT processes and drive business innovation.
• You are an excellent communicator and influencer with a track record of cross-functional collaboration and alignment across IT, engineering, and security teams.
• You are skilled in structured problem-solving, managing risk, driving change, and delivering complex projects at pace.
• You have an advanced understanding of risk mitigation and embedding organisational change to support continuous improvement.

How you work

At Accurx we believe in making every day count as we hold a vital role in supporting our users by driving innovative solutions to fix healthcare communication. We want everyone at Accurx to reflect our principles in how they work by looking to:

• Fix healthcare communication
• Raise the bar
• Be a driver, not a passenger
• Succeed together
• Move with urgency
• Be relentlessly resourceful
• Embrace challenge

Check them out for more detail here!

What we can offer

£80,000 - £100,000 salary + the value of £80,000 share options

Access to H appl - a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more.

We are office first, all accuFolk come to our office in Shoreditch at least 3 days per week, with the option to work remotely 2 days a week. Read more about our policy here .

Allocated annual learning & development budget

Enhanced parental leave policy

Prayer, meditation and breastfeeding room

Working abroad policy

We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!

And much more .