Head of Operations (Estates & Facilities)

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Head of Operations (Estates & Facilities) Band 8B

Main area: Corporate / Estates & Facilities
Grade: Band 8B
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 5-COR

Site: St Mary's Hospital
Town: Leeds
Salary: £62,215 - £72,293 Per Annum
Salary period: Yearly
Closing: 19/02/:59

Job overview

The Estates and Facilities Department are seeking a new Head of Operations (Estates & Facilities) to lead our operational teams as we embark on a period of excitement and change in our Trust! Our PFI ends in 2028 and work is underway to shape our future and the Head of Operations (Estates & Facilities) will be a significant contributor on this journey.
This is a great opportunity for a forward-thinking leader who wants to make an impact in a Mental Health Trust during this period of change.
Working closely with the Deputy Director of Estates and Facilities and the Estates & Facilities Senior Management team, the Head of Operations will contribute to ensuring that the corporate objectives of the Trusts are achieved with specific focus on the provision of the Estates & Facilities management services.

Main duties of the job

The Head of Operations will be responsible for the management of the E&F services across the whole estate including PFI contracts and NHS Property Services contract, providing assurance on compliance, financial oversight, management of cost improvement programme and regular performance reporting.

The role will be part of the Estates & Facilities Senior Management team that will lead and provide direction for the team, and work across the organisation to improve the care of our service users and our operational services.

The role incorporates the operational areas including Estates & Infrastructure Maintenance, Ground's maintenance, Capital Project Management, Cleaning, Catering, Contractor Management & Planning, External Cleaning, Window Cleaning, and Pest Control.

This post will be required to be based on site with ad-hoc remote working arrangements to be considered.

Working for our organisation

We are a high quality, high performing NHS foundation trust. We are the main provider of specialist mental health and learning disability services in Leeds. We also provide specialist inpatient services in York as well as some highly specialised services across the country.
We employ around 3,000 staff and every year we have contact with over 25,000 service users. Our vision is to provide outstanding mental health and learning disability services as an employer of choice. Our ambition is to support our service users and carers, our staff and the communities we serve to live healthy and fulfilling lives. We need people like you to help us achieve our goals; to live our lives free from stigma and discrimination; and to improve the lives of people with a learning disability and mental ill health.
We perform well against local and national targets and in our most recent CQC inspection, 85% of our services were rated good or outstanding.
As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.

Detailed job description and main responsibilities

The Head of Operations will also actively work within the senior management team on the future direction of the Estate, and any subsequent changes, adaptations or developments needed as the end of the PFI contract approaches in 2028.

The post holder will be responsible and accountable for a compliant, professional, high-quality, cost-effective and efficient service to meet the demands of the organisation, its patients, and staff.

The post holder will effectively manage the operational performance of the Estate, implementing performance monitoring of the contract, with performance being measured against contract requirements, and through engagement with services.

The post holder will have line management responsibility for the Hard FM Service Manager, Soft FM Service Manager, Commercial Services Manager and two Project Managers who lead the associated in-house service teams, helpdesk, administration, and contractors to ensure a quality service is provided.

The post holder will report on the Estates and Facilities Management performance to provide assurance on the effective financial and non-financial delivery of the estate.

Person specification Qualifications

• Degree Level qualification in a relevant subject

Skills

• Excellent non-verbal and verbal communication skills

Knowledge

• Significant knowledge and experience of Estates and Facilities Management in the NHS or similar environment

Experience

• Extensive Line Management experience within a FM or similar role

Applications are welcomed from candidates who wish to apply for a position based on a smarter (Hybrid) or flexible working arrangement - please contact the Recruitment Team if you have any queries regarding this in terms of your initial application. Where candidates are successful at interview, flexible working arrangement requests will be taken into consideration and may be accommodated where the needs of the service allow.

Patient Safety is a priority at LYPFT with a focus on system-based improvement and creating opportunities for learning. We will ensure compassionate engagement with all those involved in an incident and all incidents are met with a proportionate response. LYPFT is committed to upholding its statutory responsibilities in relation to safeguarding adults and children. Please refer to job description for further information.

LYPFT is a member of the Disability Confident scheme and is committed to providing a fully inclusive and accessible recruitment process.

As part of the Trust's commitment to its Gold Standard Armed Forces Covenant status, members of the Armed Forces Community are entitled to a guaranteed interview subject to meeting the role criteria.