Head of Product, UK Payroll

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

At Xero, we're here to make running a business beautiful. By making small businesses more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we're not only helping small businesses, we'll be building a stronger economy that can change the world.

• As a Head of Product, you will lead multiple product teams and, where required, step in to solve complex and protracted product problems. You will support and enable your team to do the best work of their lives through practising the great people leader framework. Your impact will be measured by your achievement of key commercial and customer success metrics through your management of people and teams.
• You will lead a product area with high levels of complexity, ambiguity, dependencies and/or stakeholder management. People leadership of new and experienced product leaders and their teams is a significant part of the role.

• Be accountable for all the equivalent product management responsibilities, at a product area level, including:
• Network across Xero to ensure the products within the portfolio connect to Xero's strategy, objectives and future.
• Develop trusting relationships with senior level stakeholders, where conversions lead to actionable outcomes.
• Articulate a narrative to a diverse set of senior stakeholders to influence outcomes.
• Define customer vision, bringing to life the long-term future state - the difference you're going to make in your customers' lives.
• Develop a support strategy and plan, create low-fidelity solution concepts to explore the solution space and determine the right direction.
• Launch & monitor, align with Customer teams on launch timing, approach and specifics based on the agreed Customer Value Proposition.
• Nurture iterative product improvements.
• Take responsibility for managing risks (in line with Xero Risk Management Standard) arising from non-functional concerns including security, privacy, regulatory change and compliance.
• Nurture lifecycle management & sunsetting, and product improvements. Continuously monitor the performance of the product against key success measures.
• Standardize and improve product practice, supporting practitioners to develop their skills.
• Deliberately plan the work you are involved in, forecast key milestones and deliveries and track progress against the plan.
• Provide team leadership, shaping the team vision, culture, product team scope and ways of working.
• Enable and empower people to work autonomously where appropriate, providing guidance, coaching and mentorship.
• Manage team compliance with Xero policies, processes and requirements.
• Role model exemplary leadership by developing leadership capabilities and upholding our Xero Values.
• Foster a safe environment for people to experiment and learn.

• You're responsible for the establishment of OKRs and your team's work is contributing to achieve OKRs.
• You deeply understand our customer and their problems.
• You have strong relationships with your stakeholders who are engaged and have a detailed understanding of your vision, strategy and roadmap.
• You champion product initiatives, narratives and vision, driving alignment across teams and organizations.
• You build inclusive, resilient and psychologically safe teams.

Why Xero?

Offering very generous paid leave to use however you'd like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, and many other benefits that reflect our human value.

If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero.