Head of Property Management

Career Opportunities: Head of Property Management (2232)

Requisition ID 2232 - Posted - Property Management - London City - 5+

We offer an opportunity you simply won't find anywhere else. In less than four years, Mileway has grown into Europe's leader in last mile logistics real estate, with a 550-plus team across more than twenty offices in ten countries.

We are looking for a proactive, driven Head of Property Management UK to lead and oversee property management and asset management operations within our growing UK industrial portfolio. The candidate will report directly to the Managing Director for the UK and Ireland within the Asset Management UK department. The UK portfolio comprises of multiple assets, totalling approximately 60 million square feet across 7 distinct regions.
The candidate will have a team of property administrators, legal administrators and team assistants focused on improving data quality, maximising operational efficiency and optimising internal processes. A collaborative approach is required for key relationships with our external property managers and internal stakeholders. We are looking for an entrepreneurial and innovative individual to join our ambitious team. Ideally, you will be based in London, but other locations will be considered for the right candidate.

What you'll do:

1. Management of relationship with external Property Managers including, but not limited to, reporting, fees, contracts and performance monitoring.
2. Arrears and collections management and reporting to UK leadership team.
3. Service charge budget and reconciliation monitoring and process improvement with close attention to cost efficiencies.
4. Data Quality management and reporting with focus on continual improvement on accuracy and timeliness of processes impacting data quality.
5. Standardisation and quality control of all aspects of property management in the UK, where appropriate.
6. Collaboration with Finance teams on all financial aspects of property management including, but not limited to, arrears, collections, direct recoverable expenditure, opex, service charges and insurance.
7. Collaboration with Central Property Management, ESG, Portfolio Management and Property Finance Operations to work towards company goals.
8. Oversight for energy management via our third-party consultants on procurement, recharges and reporting.
9. Collaboration with Insurance team and property managers on premium recharges, claims, risk management and void management.

What you'll bring:

1. Degree in Real Estate, Property Management, or a related field.
2. Professional qualification such as MRICS (Member of the Royal Institution of Chartered Surveyors) or equivalent is required.
3. Minimum of 5 years of experience in property management.
4. Ideally, experience in Asset Management or another Commercial Real Estate discipline.
5. Strong attention to detail, communication, organisation and leadership skills.
6. Proficient in property management software, ideally Yardi (but training can be provided).
7. Ability to work independently and as part of a team.

Our vision is to be the number one gateway to urban communities. To get there, we live our values: Drive, Trust, Grow, Together.