Head of Regeneration

Time left to apply: End Date: November 26, 2024 (13 days left to apply)

Job Requisition ID: R

Location: London with regular National travel

Hours: 36 hours per week

Contract Type: Permanent

Clarion Housing Group is the largest not-for-profit social landlord in the country, providing affordable homes and services to over 350,000 people across England. Our mission is to transform lives and communities by delivering high-quality, sustainable housing and exceptional customer service.

In the Summer of 2023, we embarked on our 'Connect' programme to review the way we work to improve our homes and services and meet the evolving needs of our residents.

We're looking for a social housing Regeneration expert to be the next strategic and operational leader of our successful customer-facing Housing Regeneration team. This team works alongside our Asset Management and Development teams to identify, scope, design and deliver award-winning regeneration schemes. You'll design and deliver a strategy for how we communicate with regeneration customers throughout the regeneration process and ensure teams are working to the highest standards of customer service.

Reporting to our Director of Housing, you'll be responsible for leading a team of customer-facing regeneration professionals across the country, ensuring that customers are fully engaged with the regeneration process on all projects, from initial design to formal consultation and stakeholder management, including securing community support for regeneration, representing customers in planning and design decisions, and supporting customers once they move into their new homes. As such, you and your team are expected to work outside of core working hours to deliver services to customers at times and places that suit them.

Your teams will ensure local stakeholder buy-in to regeneration projects and support residents through the regeneration process, working with colleagues to deliver a successful regeneration project for our customers.

We'll be looking to you to deliver vacant possession of homes on regeneration sites, so you will need to have a high degree of technical knowledge in Compulsory Purchase Orders, Demolition Notices, Resident Ballots, RTB home purchases, and Equality Impact Assessments, alongside strong budget building and management skills and the ability to deliver compelling stakeholder presentations.

Your ability to build relationships with internal stakeholders will be key, so you will need to be able to write succinct Project Group updates and provide updates on your schemes and keep stakeholders updated on progress or any material changes to plans.

Most importantly, you'll have a passion for delivering high-quality social housing and customer service, and an ability to develop high-performing teams that share your passion and vision.

If you're an experienced, senior leader from the Housing Regeneration sector, with a track record of managing and leading consistently high-quality customer service standards, then we want to have you on our team.

Closing Date: Monday 25th November 2024 at midnight.

This is a hybrid role with a base location at one of our main national offices but with regular travel to any of our regeneration schemes and our Camden office for meetings. Applicants must be able to travel nationally as required.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Clarion Housing Group is the UK's largest provider of affordable housing. We are committed to playing our part in tackling the housing crisis, both as a social landlord and developer of new housing.

More than 360,000 people call a Clarion home their home. Our mission is to provide and maintain good quality housing for our residents and to build communities through high-quality design and place-making.

We are a social business, reinvesting our profits into building new homes and providing support and opportunities to our residents through Clarion Futures, our charitable foundation.

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.