Head of Technology Design & AI

Location: London (hybrid working 2 office days per week)

Employment Type: Permanent, full time

Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance

Think the AA is just about roadside assistance? Think again.

For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Head of Technology Design & AI means you'll play a crucial role in our success and be part of this exciting motoring journey.

Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change.

This is the job

As an integral part of the Digital Technology Leadership team, you'll be instrumental in shaping and executing the company's Technology Design & AI Strategy. You'll drive forward the design and implementation of cutting-edge digital and AI solutions.

You will collaborate with various departments to integrate AI technologies into our business processes. Your expertise will be essential in identifying opportunities for innovation and overseeing AI projects from conception to deployment. Additionally, you will mentor team members, fostering a culture of continuous learning and development.

We are looking for a visionary leader who can inspire and motivate others, driving the adoption of AI and digital technologies to achieve our strategic goals. If you have a proven track record in technology design and AI, and are excited about leading a dynamic team, we would love to hear from you.

What will I be doing?

• Provide thought leadership on emerging digital technologies and AI trends, and lead the design and development of digital and AI solutions that align with the company's strategic goals.
• Collaborate with senior leadership to define the technology roadmap and ensure alignment with business objectives.
• Analyse the organisation's goals and objectives, translating them into actionable plans and ensuring the technology roadmap aligns with the digital product roadmap.
• Champion cost transparency, value delivery, and service sustainability in digital and AI solutions.
• Define and enforce architectural governance to support business transformation and ensure the integration of AI solutions with existing systems.
• Conduct technical reviews and provide feedback to ensure the quality and performance of solutions.

What do I need?

• Proven successful experience within digital architecture and AI technologies, including machine learning, natural language processing, and computer vision.
• Strong background in technology design and strategy execution, with experience in budget management and complex stakeholder management.
• Excellent understanding and awareness of IT trends and their business applications.
• Ability to work effectively at both operational and strategic levels, with a proven track record of leading significant change.
• Excellent interpersonal skills, highly numerate and analytical, creative and innovative thinker.
• Effective communicator at all levels, adaptable and able to prioritise under tight deadlines.

Additional information

We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including:

• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.