Helpdesk Administrator

Helpdesk AdministratorMilton Keynes£20,000-£24,000 + Progression + Training + 33 Days Holiday + PensionExcellent opportunity for someone with great Customer Service skills and some interest in Technology to join a stable business offering training and development, alongside long-term stability.This company are specialists in their industry and are involved in everything from Currency printing and manufacturing currency through to development of online payment solutions. This position will focus on the support of their Cash-Handling products.In this role you will join a small team of Helpdesk Administrators to provide 1st Line Support over the phone or via email. You'll work closely with the Technical Support Team and if it's not fixable remotely, you'll schedule a mobile Engineer to visit the site within 48 hours. You'll be provided with full training on products and systems, and be provided on-going training and development going forward.The ideal candidate will be a strong communicator, good customer service skills, and have an interest in technical products/technology. Candidates must be commutable to Milton Keynes.This is a fantastic opportunity to step into a Technology business offering brilliant training and development, flexible working arrangements, and long-term career stability and security.The Role: Joining a team of Helpdesk Administrators Providing 1st Line Support on Cash-handling equipment Working closely with Technical Support Engineers Scheduling Service Engineers to attend if requiredThe Person: Strong Communicator Good Customer Service skills Interested in Technology/Technical Products Commutable to Milton KeynesReference Number: BBBH162161To apply for this role or for to be considered for further roles, please click "Apply Now" or contact James Robinson/Sophie Fox at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.