Housekeeper

Job overview

Housekeeper

Department: Ward 14

Band 2

Hours: 37.5 per week, all MKUH roles will be considered for flexible working

We care We communicate We collaborate We contribute

Do you have experience in a healthcare environment? Are you computer literate with knowledge of hospital IT systems? Then our Housekeeper opportunity may be what you are looking for. An exciting opportunity has arisen for an enthusiastic and motivated individual to join our busy Male Respiratory ward at Milton Keynes University Hospital.

Ward 14 is a nurse-led unit based in the medicine division within the hospital. The ward ensures that patients are seen and treated in an environment most appropriate for their needs as well as facilitating a more efficient discharge process. The unit will work closely with therapists, supporting patients with their continuing needs before they are safely discharged to lower levels of care in the community

The post holder will provide excellent customer care that demonstrates a caring and responsive approach to those attending the hospital. you should enjoy communicating with a wide range of people, be highly organised and have a flexible approach to work. Attention to detail and good organisation are essential.

Interviews: w/c 02.12.2024

Please note that we are not able to offer sponsorship for this role.

Main duties of the job

The post holder will be responsible for the co-ordination of patient facility services within the ward area, ensuring a clean, safe and comfortable environment. The main elements of the post are to ensure the delivery of cleaning, catering and ancillary services for patients, to monitor the quality standards, reporting deficiencies and appropriate actions to the Senior Nurse. The post-holder will work as part of the team carrying out tasks as specified by the Nurse in Charge.

As a new member of the team, we offer a supernumerary period of training to help you settle in we are committed to staff development and we will help you develop your skills for the role, as required. We will also provide you with a buddy who currently works as a housekeeper.

Working for our organisation

A staggering 88% of the Estates & Ancillary colleagues affirmed MKUH had made reasonable adjustments to enable them to carry out their work. (NHS Staff Survey 2023).

You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:

• Free on-site parking
• Free tea and coffee
• Great flexible working opportunities
• Discounted gym membership
• Lease car scheme
• Generous annual leave and pension scheme
• On site nursery (chargeable)
• Extensive staff health and well-being programme

Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.

Detailed job description and main responsibilities

Cleaning

To assist in the monitoring and maintaining of cleaning standards on the ward including the maintenance of the cleaning logs.

To ensure equipment such as drip stands, commodes and trolleys are cleaned as per policy.

Catering

To participate in the mealtime process, assisting patients where required.

To prepare drinks and hot snacks i.e. toast for patients as requested taking into account individual patients requirements.

Maintaining the environment

To monitor service delivery of cleaning and catering within the ward environment, reporting deficiencies and agreeing actions with the Nurse in Charge.

To ensure any defects are recorded, reported and closed when resolved, liaising with the Estates help desk as appropriate.

Working practices and relationships

To receive, welcome and assist visitors to the area, liaising with other staff as appropriate.

To transport equipment, consumables and written instructions as requested.

Please refer to the attached Job Description for further details.

We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.

MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.

By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.

Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.

Person specification Qualifications and knowledge Essential criteria

• 4 O levels/GCSE s at grade C or above or equivalent.
• Above to include Maths and English.
• Awareness of infection control issues.
• Understanding of Health and Safety in the workplace.

Desirable criteria

• Awareness of NHS policies.

Experience Desirable criteria

• Previous NHS experience.
• Experience working within a ward environment.
• Experience of working in a team.

Skills Essential criteria

• Ability to demonstrate commitment high standards of cleanliness.
• Accurate record keeping.
• Ability to plan and organise own work load.
• Ability to work under pressure.
• Ability to prioritise tasks effectively at short notice.
• Caring in a professional manner towards patients and their relatives.
• Good time management.

Personal and people development Essential criteria

• Presents a professional appearance
• Ability to work within a team
• Self-motivated and enthusiastic.

Communication Essential criteria

• Able to show empathy and respect for families and patients.
• To be able to work alongside the extensive carrying out instruction and feeding back information.
• Able to document accurately care and use trust documentation within trust policy and guidelines.

Desirable criteria

• Liaising with purchasing and representatives of medical companies.

Specific requirements Essential criteria

• Able to perform the duties of the post with reasonable aids and adaptations.