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IT Support Engineer
Posted 15 days 16 hours ago by Premier Group Recruitment
£200 - £300 Daily
Permanent
Not Specified
Other
Lancashire, Bolton, United Kingdom, BL1 1
Job Description
Job Title: 2nd/3rd Line Service Desk Engineer (Contract)Location: Greater Manchester, UKContract Duration: 3-month initial contract, with the potential of being extendedStart Date: ImmediateRate: Up to £300 depending upon experienceWe have partnered with an impressive education company based in North England, Greater Manchester.Role OverviewProvide 2nd/3rd-line support services as part of a team of experienced engineers to assist with the company's progression. Investigate a range of technical issues across all areas of the business, providing fixes, escalating where necessary, and assisting the wider IT teams with their investigations.Essential skills would be:
- Virtualization skills
- Knowledge of user account management and permissions (Active Directory/Microsoft 365/Azure)
- Understanding of network technologies
- Experience in troubleshooting
- Experience with VOIP/Telephony solutions
- Proven experience operating in an ITIL framework
- A minimum of 3 years' experience in a similar technical role - within a technical support desk or MSP
- Previous experience within an educational environment.
- Relevant IT certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator Associate are advantageous.
Premier Group Recruitment
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