Leave us your email address and we'll send you all the new jobs according to your preferences.
IT Support Technician
Posted 18 days 9 hours ago by Agilis Recruitment
£25,000 - £35,000 Annual
Permanent
Not Specified
Other
Gloucestershire, Cirencester, United Kingdom, GL7 1
Job Description
IT Support TechnicianCirencesterUp to £35,000
We are seeking an IT Support Technician to join our client at an exciting time, providing essential support for their core products across the UK.
Role Overview:
As part of their MSP support desk, you'll manage a range of products including Gamma Horizon, Unified Communications, Connectivity, mobile airtime, remote desktop support, and Microsoft 365.
Key responsibilities include:
- Managing support tickets and ensuring SLAs are met.
- Communicating updates during incidents and bridging gaps between customers and technical teams.
- Supporting sales teams and identifying new opportunities.
Required Skills:
- 2+ years' experience in technical support.
- Strong communication, analytical, and problem-solving skills.
- Experience with remote desktop support, Microsoft 365, Intune, networking, firewalls, and telecommunications systems.
- Familiarity with UC/Horizon configuration, WLR, and connectivity setup.
This is a fantastic opportunity to contribute to a growing business and play a vital role in supporting their products.
Agilis Recruitment
Related Jobs
Werkstudent Qualitätsmanagement Trockensortiment (m/w/d)
- Nordrhein-Westfalen, Köln, Germany, 50667
Working Student (m/f/d) Test & Measurement For Oscilloscopes
- Sachsen, Chemnitz, Germany, 09111
Consultant Geschäftsprozesse Lebensversicherung In Der Produktentwicklung (m/w/d)
- Hamburg, Germany
Project Manager Quality Vehicle And Maturity Management (d/f/m/x)
- Baden-Württemberg, Sindelfingen, Germany, 71063
Inhouse Consultant (f/m/d) For Data Analytics
- Hamburg, Germany