Lead Private Banking Director

We have been awarded the " Most Loved Workplace "! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities .

What you will do:

1. Provide an exceptional service to High-Net-Worth individuals (HNWI), focusing on relationship management.
2. Introducing new customers with a mix of deposits and lending requirements which require unique banking arrangements.
3. Promoting an innovative brand of Private Banking in the High-Net-Worth community which focuses on delivering AMAZEING customer service.
4. Working with and understanding HNWI and their day-to-day banking requirements, including anything from complex lending through to savings accounts for their children.
5. Presenting High Net Worth clients' borrowing requirements to a team of underwriters and credit committees.
6. Building long-term relationships with clients with a view to moving as much of their day-to-day banking as possible to Metro Bank.
7. Act as the main point for any queries from your team to ensure that we always deliver the right service for our customers.

And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns.

What you will need:

1. Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.
2. You will be able to demonstrate a strategy of acquisition.
3. Knowledge of how to build long-term relationships with clients with a view to moving as much of their day-to-day banking as possible to Metro Bank.
4. How to work with and understand HNWI and their day-to-day banking requirements; this could include anything from complex lending through to savings accounts for their children.
5. Strong set of credit skills. Confident in presenting a high-net-worth client's borrowing requirements to a team of underwriters and credit committees (this may also include Residential and buy to let mortgages).
6. You will have a transferable skill set obtained from working for a Private Bank or Boutique organisation.

Our promise to you

1. We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
2. We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
3. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!