Learning and Development Manager

About the Role

Are you looking for a varied role in a busy Learning and Development team? Do you have excellent training facilitation skills and experience in designing courses and programmes? Do you have a passion for developing people and thrive on building great relationships? If yes then we would love to hear from you!

The role will be working in the Learning and Development team, responsible for supporting the L&D strategy, developing the capability of our employees, embedding competencies into the organisation and designing and delivering training experiences.

We are going through an exciting period of transformation, so if you are looking to further develop your skills and want to join a team who are passionate about healthcare science and people development, this could be the role for you.

Our Corporate office is situated 5 minutes from Southwark station you will have easy access to the vibrant South Bank and local amenities, however this role will be a mixture of working in the corporate office, working from home and attending other sites around the UK.

You will be a member of the Learning and Development team working across the SYNLAB UK business and will be involved in supporting the learning and development strategy, designing and delivering training, curating and designing digital content, providing 1:1 coaching and psychometric feedback as required.

The role involves working closely with the Head of Learning and Development to deliver the strategy, developing the capability of managers and leaders, embedding the ACCE competencies into the business processes, implementing an appraisals process and working on other projects in line with the One SYNLAB approach.

Key Role Responsibilities:

• Design and deliver management, leadership and personal development workshops for SYNLAB UK&I colleagues to develop personal capability and effectiveness
• Deliver psychometric and 360 degree 1:1 feedback and group team building workshops with a focus on practical application and behavioural change
• Curate and design digital content for the LMS ensuring this is appropriate and fit for purpose for the organisation
• Oversee the monitoring and completion of statutory and mandatory e-learning
• Provide learning and development advice and guidance to employees, managers and leaders
• Design evaluation approaches for specific programmes reviewing feedback and reporting on a range of levels from initial reactions to return on investment
• Partner with the business to identify performance and development opportunities, developing and deploying solutions once agreed.
• Work closely with business leaders and HR colleagues to diagnose performance issues and talent development needs through dialogue, assessment methodologies and talent and performance analytics.
• Assess the success of development plans and help employees make the most of learning opportunities
• Work on continuous improvement of the L&D programmes using feedback and evaluation data
• Work with the Head of L&D to forecast L&D budget spend and approval processes
• Work with the appraisal working group to review the appraisals process across the business and make recommendations for improvements ensuring alignment with One SYNLAB and consistency across business units
• Develop and support career pathways for a variety of roles and departments
• Develop manager capability at all levels, particularly focussing on those newly promoted into management roles
• Support the embedding of ACCE leadership competencies into business processes
• Deliver the ACCE leadership journey for managers from all levels and departments
• Set up and manage the process for approving external personal development qualifications
• Manage the coaching framework process including the PSL and deliver internal coaching
• Coach managers to develop their team members through career paths, adhering to the coaching framework
• Write and distribute L&D related communications as and when required
• Deliver the corporate induction for new starters
• Source and manage new suppliers and supplier based platforms ensuring utilisation is maximised