Managing Director, Aon Life Solutions

Regional Managing Director, Actuarial Modeling and Services - Client Management and Business Development
12 month Fixed Term Contract

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of Aon's Life Solutions Team which forms part of STG (Strategy and Technology Group) within Reinsurance. As a Managing Director, you will report directly to the Global Head of Life Solutions. This is a hybrid role with the flexibility to work both virtually and from our London office.

This position is part of the client management and services team that supports Life Risk Modelling Suite (PathWise) clients in the European region by providing client support as well as additional services. This role is critical for both Aon and our clients as the responsibilities are focused on long-term client success - optimizing the use of Aon's technology, ensuring quality, instilling confidence, and delivering support and results and exceed expectations. Additionally, this role will have business development support responsibilities as you will be a senior-level representative of the Aon Life Solutions team.

What the day will look like:

• Support the vision and objectives of Aon Life Solutions as a part of the senior leadership team.
• Collaborate closely with the Managing Director, Business Development UK/EMEA, Life Actuarial Consultant leaders, and other Aon regional leaders to identify and capitalize on opportunities for growth of Aon products and services.
• Lead the transition to BAU at the conclusion of the implementation. Engage with implementation team to plan and implement successful and seamless onboarding.
• Establish client relationship protocols and processes to ensure the Aon client services team is responsive and client expectations are aligned with support standards.
• Lead the management and executive committees for our UK/EMEA clients. Provide leadership and address issues as necessary.
• Monitor the day-to-day operations in our hosted client environments. Anticipate opportunities to provide additional services to enhance the client experience.
• Monitor the ongoing operations of our BYOC (Bring Your Own Cloud) clients. Anticipate opportunities to provide additional services to enhance the client experience.
• Work closely with infrastructure, software, legal, and clients to create Statements of Work and deliver the projects on-time and on-budget. Run client relationship during project execution.
• Work closely with clients to understand their modeling needs and deliver solutions that meet them.
• Keep abreast of changes in the platform and client models to provide support and solutions for clients.
• Ensure that all client service levels are met and develop ways to improve our service levels.
• Communicate regularly with clients to lead expectations on issues, outages, timelines, etc.
• Provide root cause analysis reports to detail issues and solutions to prevent reoccurrence.

Skills and experience that will lead to success:

• 10+ years either as a user, consultant, or vendor of actuarial modelling software
• Validated experience delivering actuarial modelling software solutions
• Experience leading the day-to-day operations of hosted operations for clients is a plus
• Management experience preferred.
• Knowledge and experience with stochastic modelling and Monte Carlo simulations.
• Experience handling and prioritizing requests from multiple clients.
• Validated experience providing technical and analytical support to clients
• Advanced degree in a quantitative field (mathematics, physics, actuarial science).
• Familiarity with Python (NumPy and SciPy in particular) preferred

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.