Mental Health Team Leader

REF: NWM/428

Hours: Full Time 37.5 hours per week, worked flexibly to meet the needs of the service, to include some evenings and weekends.

Starting Salary: £26,292 per annum, rising to £27,835 after 6 month probation.

Location : Holly Tree House, Bawburgh Lane, Norwich

On-Call Duty: This role requires participation in an on-call duty rota. The on-call rota will operate in a rolling 6-week schedule, and the employee will be on-call for one week within each 6-week period, although this may be more frequently depending on availability of employees.

In return, you'll receive competitive compensation for your on-call duties:

On-Call Availability: For times when you're on call but not actively working, you'll receive a fixed-rate payment of £18.75 on weekdays and £31.24 on weekends.

Active Work or Shift Cover: If you're called upon to attend an SSRH or cover a shift, you'll be paid at your standard hourly rate for the time spent actively working.

The Service
Holly Tree House has been operating since August 2020. The four bedded short-term recovery house works in partnership with the Central Crisis Resolution and Home Treatment team. We provide a safe space for up to five Nights and give support to individual's experiencing a mental health crisis but do not require a formal admission to hospital.

About the Role
Are you ready to step into a Team Leader role? Do you have experience as a Supervisor or in a leadership position and are now looking for progression?

As Team Leader, you will take charge in the absence of the Service Manager, overseeing the operation of a 24-hour crisis intervention and support service. You will lead the team to provide effective, short-term interventions designed to alleviate the experience of crisis for those in need. This is an ideal role for someone with supervisory experience who is ready to take the next step into a Team Leader position.

You will work closely with the Service Manager in assessing referrals from the Crisis Resolution and Home Treatment Team (CRHT) and ensuring that all actions are taken within agreed timeframes.

We are looking for candidates who:

Are ready to step into a Team Leader role and have previous experience working in a supported living environment.

Experience in leading services within a CQC framework is desirable, though training will be provided.

Someone who has worked with complex needs who may be difficult to engage with.

Experience in working collaboratively across multiple agencies to deliver effective care and support

Strong emotional resilience to navigate change and manage complex processes effectively.

Should you wish to have an informal chat about the role before applying, please contact Cheryl O'Sullivan -

Interview date to be confirmed

Important Notes:
Right to Work: Please note that we are unable to offer sponsorship for this role. All applicants must have valid right to work in the UK without the need for sponsorship.
Agency Submissions: We are not actively working with recruitment agencies for this vacancy. Please refrain from submitting CVs or candidates through agency channels.

Job Type: Full-time

Benefits:
Company pension
Cycle to work scheme
Schedule:
Monday to Friday
Weekend availability

Work Location: In person

Reference ID: NWM/428