Mobile Responder

Mobile Responder

Trowbridge, Wiltshire, United Kingdom

Job Description

Salary: £25,183 - £25,992 Plus 10% unsocial hours for qualifying shifts

Hours per week: 37 hours

Rolling advert: We're continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received.

Urgent Care & Telecare Response - Helping People Stay Safe, Supported and Independent

Are you looking for a rewarding role where you can make a real difference in people's lives? Join our Urgent Care & Telecare Response Team as a Mobile Responder, supporting people across Wiltshire in staying in their homes and avoiding unnecessary hospital admissions.

In return, you'll receive training and professional development opportunities, support from a dedicated team and the reward of knowing your work makes a difference every day.

As a Mobile Responder, you'll respond to urgent situations and Telecare alerts, providing personal care, meal preparation and other support to help people in an emergency. We need someone who is empathetic, dependable, and comfortable working independently and as part of a team. You'll work shifts, including evenings, weekends and bank holidays with additional payments for unsocial hours, and travel across Wiltshire to deliver timely and compassionate care.

We are looking for someone with a caring nature and a genuine understanding of the needs of elderly people or those with disabilities. No formal qualifications are required, but you must be willing to complete Care Certificate training if you haven't already done so. Good communication skills, both written and verbal, and the ability to manage your workload effectively are important for success in this role.

If you're ready for a meaningful job where every day matters, apply now and join our supportive team.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here!

Under the Health and Social Care Act (Regulated Activities) Regulations 2014, individuals involved in regulated activity must provide a full employment history and detail any gaps. Before clicking apply please complete this full employment history form and once completed please attach it to your application form.

Please download and read the role description and person specification carefully before you apply as well as Our Identity .

The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.

For more details, contact Samantha Moulder, Deputy Response Service Lead, at , or call .

This role may be subject to certain successful security checks; please see the role description for more information.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion .

Disability Confident Employer

Application process

Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!