Neighbourhood Manager

Neighbourhood Manager (FTC - Liverpool)

We have an exciting opportunity to recruit a Neighbourhood Manager on a FTC for a minimum of 9 months in Liverpool on behalf of an established housing association.
Your new role

• Assisting with the management of the Neighbourhoods team to deliver high-quality housing management services including performance management
  
• Dealing with employee related issues such as inductions, training, sickness, absence, grievance and disciplinary
  
• Assisting with audits, reviews and creation/delivery of neighbourhood plans, strategies, policies and procedures
  
• Working closely with internal colleagues & stakeholders to ensure the effective delivery of housing & tenancy management services
  
• Encouraging and leading on effective resident involvement and fostering excellent customer relationships
  

What you'll need to succeed

• Experience of managing a high-performing team to deliver against KPIs and excellent customer service
  
• Strong stakeholder management skills and facilitating excellent relationships with customers, colleagues and external partners
  
• Good knowledge of housing management, technical services, housing law and best practice relating to neighbourhood/tenancy management
  
• Ability to demonstrate a strong, personal leadership style that fosters confidence in staff, residents and stakeholders
  

What you'll get in return

• Fixed term contract
  
• Competitive salary
  
• Hybrid working
  

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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